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Allocating
Picking/Shipping
Credits
Misc.
100

What code is used if there are not enough beansprouts to cover all orders?

Production Cut - PC

100

What code is used if a product cannot be found?

Out of Stock - OS
100

What code should be used if the customer ordered 5# beansprouts and got 10oz beansprouts instead?

Mis-pick - MP

100
True/False - You are allowed to adjust the shipped quantity after an order has been shipped?

False - Once a order has been shipped, the quantity should not be changed.

200
What code should be used if we do not get enough pancit noodles to cover all orders?

Out of Stock - OS

200

What code should you use if all the packages are not sealed well.

Damaged Packaging - DP

200

What code should be used if the customer ordered 10 3.5# bags of poi and got 8 3.5# bags of poi?

Short/Over Shipped - SS

200

True/False - Using the incorrect reason code can affect inventory?

True

300

True/False - If we are pending results of hold and release tests, the code Hold and Release Delay should be used?

False - If results are still pending, no code should be used.

300

What do you do if you get assigned an item that has QA-Hold tape on it?

Use reason code Hold and Release Delay and do not pick the item.
300

What code should be used if salads that about to expire are removed from store shelves and credit given?

No Sale - SA

300

How many different QA related reason codes are there?

5.  QA-Browning of Product, QA-Moisture on Product, QA-Moldy/Rotten Product, QA-Foreign Object in Product, QA-Out of Spec