It's Everybody's Business
"Hi I have an appointment..."
"I'd like to buy this."
"Here's my reverse."
On this day in Apple History...
100

URL for the Apple at Work page. 

100

The hotline number for AppleCare. 

What is 1(800)APL-CARE?

100
This appointment type can be made for walk-in customers when there is current availability. 

What is a Shopping List appointment?

100

The company-issued Runner goal time. 

What is 2 minutes?

100

Apple Queens Center opened to greet its community for the first time ever. 

What is July 11th, 2015? 

200

This tool allows customers to link all in-store purchases seamlessly to their Business Account. 

What is Wallet Pass? 

200

The amount of acceptable time to check in early for a Genius Bar appointment. 

What is 10 minutes?

200

The cost of AppleCare+ on a Series 7 Aluminum Apple Watch. 

What is $79?

200

This count type is conducted each morning by  Product Zone members as a check-and-balance system to validate inventory accuracy. 

What is a Cycle Count?

200

Apple was officially founded. 

What is April 1, 1976?

300

Minimum purchase amount required for Business Leasing. 

What is $4000?

300

To add AppleCare+ to a device after 60 days, a customer must have this appointment type with the Genius Bar. 

What is AppleCare+ Screening?

300

These iPad models qualify for the Higher Education offer. 

What is iPad Pro and iPad Air?

300

Name your current Operations Experts.

Who are Jackie and Tay?

300

Steve Jobs announced the original iPhone.

What is January 9th, 2007?

400

One complete subscription that seamlessly brings together device management, 24/7 support, and cloud storage.

What is Business Essentials?

400

If this amount of time passes after a customers scheduled check in time, assuming they're checked in, we are late to their appointment. 

What is 5 minutes?

400

True or false: Sellable AirPods are merchandised on the Left Avenue. 

What is false? 

400

True or false: No-value recycles are part of our inventory and must be validated before shipping out. 

What is false? (Non-valued recycles are part of our scrap/recycle bucket and don't require validation) 

400

Apple released the original iPhone. 

What is June 29th, 2007?

500

This tool is paired with Apple Business Manager and is a solution that uses software as a component to provision mobile devices while protecting an organization’s assets, such as data.

What is Mobile Device Management (MDM)?

500

Name your Genius Admins.

Who are Jon, Sudman, Gladielle, Dennis and Sudman?

500

This framework links smart home products together and adds new capabilities to devices like lights, locks, cameras, thermostats, plugs, and more.

What is HomeKit?

500

This program is used to track inventory of demo and ISU devices. 

What is RIO? 

500

Original Macintosh release date. 

What is January 24th, 1984?