Email Basics
Composing & Sending
Email Features & Folders
Safety & Security
Email Etiquette & Communication
100

It stands for “Carbon Copy” and allows others to see the email, even if it’s not directly to them.

What is CC?

100

This field tells the recipient what the email is about.

What is the subject line?

100

This folder holds all the emails you’ve received.

What is the Inbox?

100

This is something you should never click in an email from an unknown sender.

What is a suspicious link?

100

This button sends your reply to everyone included in the original email.

What is Reply All?

200

It’s the part that comes after the “@” symbol in an email address.

What is the domain?

200

This is the button you click to send your finished email.

What is the Send button?

200

This folder holds emails that you’ve successfully sent.

What is the Sent folder?

200

Using one of these with numbers, symbols, and mixed case letters helps keep your account safe.

What is a strong password?

200

This button sends your response only to the person who sent you the original email.

What is Reply?

300

This appears in the subject line when replying to an email and means “REPLY.”

What is RE?

300

Pressing this key twice will create a blank line between paragraphs in your message.

What is the Enter key?

300

You’ll find your deleted emails here for up to 30 days.

What is the Trash folder?

300

These signs in a stranger’s email could mean it's a scam.

What are spelling mistakes and odd requests?

300

This part of an email is where you write your message, format text, and add greetings.

What is the message body?

400

This is the symbol used to separate the username from the domain name in an email address.

What is the “@” symbol?

400

This is where your email goes if you start it but don’t finish and send it.

What is the Drafts folder?

400

This tool allows you to include documents, images, or files with your message.

What is an attachment?

400

These two things are needed to log into your email account.

What are your username and password?

400

This should never be shared in emails if you want to keep your identity saf

What is personal information?

500

Before you can send an email, you need this.

What is an email address?

500

This feature lets you emphasize text in the email body.

What is bold formatting?

500

You use this to mark an email as high importance.

What is the priority or flag feature?

500

You click this to exit your email account safely.

What is the Sign Out or Log Out button?

500

These strategies help ensure that your emails are polite, clear, and effective.

What are using a clear subject and proofreading before sending?