NISC
CMS
SWITCH
Calix Cloud/Equipment
General
100

Reported issues with their account

What is a trouble ticket?
100

ONT Missing

What is ONT unplugged?

100

Dial 9 to dial out

What is external line code?

100

SSID

What is wifi network name?

100

Program for TV Services

What is CitrusLink?

200

Access a copy of customers bill

What is Account/Account?

What is Vault?

What is Account Billing Summary?

200

Shared ONT

What is an MDU?

200

Mandatory Account code

What is level 1 or 2 country?

200

Blank passphrase

what is an open network?

200

Form for users to make changes

What is CPNI form?

300

24th

What is end of bill cycle?

300

BW Profile

What is speed of internet?

300

Change voicemail pin

What is EAS PIN #?

300

Diagnostics

What is SmartCheck?

300

Last Step before closing order

What is Validate/close button?

400

Parent Equipment field

What is ONT CXNK Information?

400

Status Up Time

What is how long an ONT has been online?

400

Calling Name

What is outgoing caller ID?

400

Booster or extender

What is a WAP?

400

Construction updates

What is Allo website?

500

Y Code

What is a FIBER billing code?

500

GE Port

what is internet port vs means to an end?

500

SIM Ring

What is find me follow me?

500

844E

What is Allo Router?

500

Customers set up autopayments

What is smarthub?