Methods of Dispute Resolution
Parties to a dispute
Awards and Agreements
Methods of termination
Grab bag
100
Is a cost effective, transparent, inhouse, multi level method of dispute resolution

What are grievance procedures?

100

This group is internal to the dispute, making demands about pay and conditions

Who are employees?

100

Set minimum wages and conditions and are implemented by governments

What are Awards?

100

With this method of termination employees are leaving the workforce as well as the workplace.

What is retirement?

100

Pay and Conditions

What are the two key causes of disputes?

200

Involves a third party listening to, paraphrasing and helping parties reach a binding agreed resolution

What is mediation?

200

Employees are often represented by this group at the negotiation of agreements.

What/who are Trade unions?

200

These are usually negotiated on an industry level and cover all businesses and employees in that industry.

What are Agreements?

200

With this method of termination the employee is choose to leave the workplace.

What is resignation?

200

This term refers to

•The interaction between the employee and the employer

•The employee may have a representative act on their behalf

What is workplace relations?

300

Involves a third party hearing evidence for those involved in the dispute and then handing down a binding resolution

What is arbitration?

300

The Australian Chamber of Commerce is an example of a group that could be involved in the dispute as a representative of employers

Who are Peak Employer Bodies?

300

* must meet the 10 NES

* Must be entered into in good faith

What are key components of Enterprise Agreements?

300

This method of termination has two categories:

+ Summary which occurs immediately

+ On Notice with results from ongoing unsatisfactory performane

What is dismissal?

300

In this dispute action the employer prevents the employee from conducting their regular job, during their regular hours

What is a lockout?

400

The need for legal representation due to the formal nature of the rules of evidence and procedure

What is a disadvantage of arbitration?

400

•Has the power to:

•Make or vary awards

•Approve agreement reached in individual workplaces

•Assist with dispute resolution

•Deal with applications of unfair dismissal

•Regulate industrial action

•Review minimum wages

What is the role of the Fair Work Commission?

400

Fair Work Commission

Who reviews and ratifies enterprise agreements?

400

This form of termination is used when the work the employee used to conduct no longer exists.

What is redundancy?

400
This includes an employee refusing to complete new tasks.

What is a work ban?

500
At the end of the process a resolution may not be reached and the dispute may be taken further

What is a common disadvantage of grievance procedures and mediation?

500

This group acts as a legislator, employer, administrator and economist

What is the government's role in workplace relations?

500

1. Max weekly regular hours

2. Right to flexibility

3. Public holidays

4. Provision of fair work info

What are some examples of the 10 National Employment Standards?

500

In all cases of termination, the relationship between the employer and the employee no longer exists.

What is a key similarity with all forms of dismissal?

500

* during negotiation period

* anonymous, majority vote

* Min 3 day notice period to employer

* cannot negatively impact or put community at risk

What must occur for industrial action to be protected?