3-1
Define the Partnership business structure
A Partnership business structure refers to they type of business that is owned by 2 to 20 owners.
Define esteem needs
Esteem needs are the individuals desire to feel important, valuable and respected.
When implementing a lean business, an operations manger would aim to eliminate all waste generated in the production process whilste simultaneoulsy adding value to the final product that is provided to customers.
True or False
True.
_______________ is the process of reducing the amount of unused material, time or labour within a business.
Waste minimization.
Define off the job training
involves employees improving their knowledge and skills in a location external to the business or outside the employees typical duties.
What are the 7 Business Objectives
1. To make a profit
2. TO increase market share
3. To meet shareholder expectations
4. To fulfil a market need
5. To fulfill a social need
6. To improve efficiency
6. To improve effectiveness
What is an advantage of performance related pay as a motivational strategy
can motivate quickly through the incentive of financial rewards.
What are the 3 quality strategies.
Quality Control
Quality Assurance
Total Quality Managment.
What are the four universal human desires that act as a means to motivate individuals. Managers can help employees achieve a balance of the four drives to increase their motivation.
Drive to Acquire
Drive to Bond
Drive to learn
Drive to defend.
What can an employer do to manage employee performance, a business can implement;
1. Management by Objectives
2. Performance appraisals
3. Self evaluation
4. Employee observation
Explain the role of a Director at Uncle Mikes Tyre servicing Ballarat.
A director is, in the case of Uncle Mikes Tyre Servicing Ballarat, a person who is responsible for, and in charge of, making decisions for a Company.
What are the 4 types of termination
1. Termination
2. Retirement
3. Redundancy
4. Resignation
What is forecasting
A Materials Management strategy
What are the similarities between official and real culture.
- both have shared values and beliefs
-fostering positive official/real culture can lead to improved business performance.
-aim to change employee interactions.
What is my dogs name
Pickle
What is stakeholder conflict
A stakeholder conflict occurs when individuals or groups invested in an organization or project have competing interests, goals, or priorities that cannot all be fully satisfied at the same time.
What is an advantage of arbitration that is not achieved in mediation
Guaranteed decision in resolution of the conflict.
Robotics are programmable machines that are capable of performing specified tasks. it increases efficiency by improving speed and accuracy.
What are the 6 management skills
1. Planning
2. Decision making
3. Communication
4. Delegation
5. Interpersonal
6. Leadership
Define, including advantage and constraint, the Consultative management style
The Consultative management style involves a manager seeking input form employees on business decision but making the final decision themselves.
+ve: management can gain multiple perspectives and suggestions from employees.
-ve: employee conflict and resentment may arise if not accepted.
The appropriateness of management styles depends on a variety of factors including...
1. the time available for the decision making process.
2. the level of employee experience
3. to complexity of the work tasks
4. the managers desire for control
Compare the difference between agreements and awards.
Awards are legal documents that outline the minimum wages and conditions for employees across an entire industry, whereas, agreements are legal documents that outline the wages and conditions of employees and are applicable to a particular business or group of businesses.
Explain with an example the strategy of one piece flow.
Is a lean management strategy that involves processing a product individually through a stage of production and passing it onto the next stage of production before processing the next product, continuing this process throughout the stages of production. E.G., An artists painting.
What are the 3 considerations of CSR in operations management
1. Improve the environmental sustainability of inputs.
2. Minimise the amount of waste generated in operations processes.
3. Minimise the amount of waste generated from the production of outputs.
What is Global souring of inputs (definition, +ve and -ve)
GSI involves a business acquiring raw materials and resources from overseas suppliers.
+ve: increased access to cheaper products
-ve: delivery time and time consuming delays.