About
Enrollment
Servicing
Fall Fun
100

What does BNPL stand for?

Buy Now Pay Later

100

Do members have to opt in?

No. Members prequalify and simply view/accept their offers within the BNPL section of OLB

100

What is the transaction limits for BNPL?

Min: $100 Max:$2,500

100

What does the acronym "PSL" stand for in the context of famous fall coffee orders?

Pumpkin Spice Latte

200

What are the 2 BNPL options members may use?

Split Your Payments and Plan Your Purchase

200

What does a BNPL Loan look like in Branch Suite?

It will appear like any other loan.

200

How can a member cancel/change their autopay for BNPL?

Team members must make the changes under the Branch Suite Transfer Tools tab.

200

True or False: Traditional pumpkin spice mix actually contains ground pumpkin.

False. It is typically a blend of cinnamon, nutmeg, ginger, and allspice.

300

What is the BNPL APR?

15%

300

How is eligibility determined?

Equipifi reviews the members overall relationship with Patelco.

300

T or F: Members can change their payment terms after finalizing their plan.

FALSE. Once a plan is est. it cannot be changed.

300

What is the name of the popular fall game where players throw small bags of corn kernels into a hole on a raised wooden platform?

Cornhole

400

What are the available BNPL terms/payment time frames?

3, 6, 9, or 12 months.

400

How soon does a NEW member qualify?

After 90 days of membership before they can be considered.

400

What should team members tell members who do not have a BNPL offer?

Encourage members to maintain a positive relationship with Patelco to help them qualify in the future.
400

What major professional sporting event, traditionally played in October, is nicknamed "The Fall Classic"?

The World Series

500

Why is BNPL better than similar competing services? (Afterpay, Klarna, etc.)

We already know the member, offered based off of their membership, no extra apps and no loans

500

How can team members override a members eligibility? 

They cannot. 

500

What happens if the BNPL purchase is returned?

The BNPL plan is not affected. Members must still pay off their plan and the merchants return policy determines their refund.

500

Which U.S. president made Thanksgiving a permanent, official national holiday?

Abraham Lincoln