Service Change
Sunday, August 17, 2025
What is the date the fall service change was implemented?
HEB, 7-Eleven, Dollar General, Walgreens, etc.
What are different retailers to go reload your transit card?
Empathy, Enthusiasm, Ownership, Responsibility, Adaptability, Balance, and Resiliency
What are the Service Mentality Traits?
Roberto Gonzalez on October 2, 2025
What is CapMetro's Week without Driving?
Works cooperatively with others across the organization to achieve shared goals across teams
What is fosters collaboration?
Extended to the Austin Bergstrom International Airport
What is the Route 483 Night Owl Riverside?
Household income is below 200% of Federal Poverty Level or enrolled in or or more social services program.
What are the qualifications for Equifare?
Minimum daily and monthly metric is 95%.
What is the average for productivity and calls answered?
Allows you to reset your CapMetro password or unlock your account without needing to contact the service desk
What is Self-Service?
Dedicated to meeting the expectations and requirements of internal and external customers.
What is customer focused?
Happens three times a year to improve the riding experience and respond to shifts in hour customers use the service.
What is service change?
Courtesy Stop, Stroller, Food or Drink, Securement
What are some of the subcategories for Policies and Procedures?
Due by October 15th
What is FY25 Year-End Financial Deadlines?
Building trust through reliability and honoring commitments. Demonstrates a sense of responsibility for the success of the team by actively contributing to projects and tasks.
What is ensuring accountability?
Due to operational flexibility, this adjustment will be implemented on October 20, 2025.
What is the start date of the zone adjustments for Pickup Lago Vista and Manor?
You've spent the equivalent of a daily or monthly pass.
What is fare capping?
Newest member
Who is Tristan Silva?
September 30th at 11:59 PM
What is the deadline people leaders had to submit team member reviews?
Adjusts to fit the audience and the message; Provides timely and helpful information to others across the organization.
What is communicating effectively?
Enables late-night connections to the active nightlife on East 6th, transfers to early morning Greyhound bus service and improves connectivity within Mueller.
What is the realignment of Route 485 Night Owl Cameron?
1-year and cannot be used on the rail
What is the HMIS ridership?
Worked for CapMetro for over 20 years.
Who is Marcella and John?
Who is Marcella?
Who is John?
Sunday, November 16, 2025
What is the Roadeo and/or Family Fun Day?
Seeks to understand diverse professional perspectives and experiences; Contributes to a work climate where a variety of ideas and contributions are valued and supported.
What is leads inclusively?