Scheduling
Billing and coding
Insurance
abbreviations
Office logistics
100

When a patient fails to cancel or does not keep their appointment,

What is a no-show

100

E1390

What is a HCPCS

100

No PCP referral required, wider network

What is a PPO

100

EKG

electrocardiogram

100

Heading, opening, body, closing

What are the four elements of a letter

200

Patient registration, provide directions to clinic, check insurance

What is a new patient ?

200

Document sent to patient details visit codes, adjustments payments made

What is an EOB

200
Most you pay for covered services in a year 

What is out of pocket maximum

200

Dx

diagnosis

200

sets the tone for the clinic-patient relationship

What is the first impression

300

Chart created all forms scanned and obtained seen within last 3 yrs

What is an established patient 

300

99203

What is a cpt code 

300

Percentage you pay after your deductible has been met

What is coinsurance

300

MRN

medical record number

300

Required to comply with HIPAA and ensure privacy of PHI

What is a covered entity

400

Patients seen in order received, does not need to make an appt. 

What is open booking

400

Sent to insurance plan for payment for services provided

What is a claim for CMS 1500

400

Requires assigned PCP (gatekeeper) for specialists

What is an HMO

400

DNR

do not resuscitate

400

Provides a financial summary at the end of the day includes payments, adjustments, and outlines services

What is a day sheet

500

Before a patient is scheduled this must be done 

What is verifying the patient 

500

N60.22

What is a ICD-10 CM

500

Has Part A,B,C,D

What is Medicare

500

ABN

advanced beneficiary notice

500

Required to use when patient terminated from care shows proof of receipt when delivered

What is certified mail