ROA
_____ - ______= Profit
Revenue - Expenses = Profit
Name the two main criteria needed to use the clean Adjusted Value
Less than 5 years old
Under 100,000 Miles
What new tool allows Managers quick access to Policy Corner, Interview Guides, Manager GPS?
The Manager Hub
What Expense is not included in SG&A?
NCL
Daily Double:
Who is the fairest John of them All?
JK or JM
Both
After Supervisor, Managers, and Custodian, how many branch keys can be given to TMs with the longest tenure?
2
What does NIBT stand for?
Net Income Before Taxes
Where on the Black Book Report can you find an early indication there may be moderate to severe damage on a Vehicle
$2,500 or more listed in the History Section
As a Manager, What is the new mandatory guide we need to use when Recruiting?
First Interview Guide
What is the Minimum Target % for Pretax ROA ?
Above 10%
What is the Max LTV on a Big Auto Loan?
200%
On a 60+ day account, what is the minimum % we can take on a 1-time lump sum payment?
60%
How does higher Back Sheet DQ effect Revenue?
Account that are 90+ days stop earning interest and fees.
What's the minimum annual income for a customer who is Excellent RR and has a $20k value vehicle?
$60k a Year
What is the maximum cash out a supervisor can approve for customers with RR Fail/Weak and RMC 260?
$0, cannot approve Exception