History of H&T
Trends and Seasons
Segments of H&T
Traveler Types
SURPRISE!
100

Sumerians were the earliest recorded people to to provide hospitality to travelers. What did they sell to travelers? 

Beer from grains

100

When demand is high for a hotel or flight, prices are likely also very high. What season would this be? 

Peak Season

100

What segment of hospitality & tourism is Holiday Inn?

Lodging

100

A traveler that likes to visit warm, coastal areas to enjoy the seaside is called: 

Beach Traveler

100

What level of business would the following be: 

Waller Tire Shop

Single Unit

200

Following railroad travel, the first grand hotel was built; what was the name of this hotel? 

Tremont Hotel Boston

200

When a travel location has affordable prices, usually during spring or fall, what is this season of travel called? 

Shoulder Season

200

What segment of hospitality & tourism is Perry's Steakhouse?

Food Service

200

A traveler that visits Colorado to be able to Snowboard would be called: 

Winter Traveler

200

What piece of technology has helped the Hospitality & Tourism industry and allowed customers to complete transactions digitally and without using cash?

Digital Payments

300

What did Egyptians sell to visitors when they visited the pyramids? 

Souvenirs 

300

What is the main demographic being targeted by the Industry; what are the ages? 

Millennials; ages 28-43 years old

300

What segment of hospitality & tourism is Princess Cruise Lines?

Tourism

300

A young family has a child that needs treatment and travels to Houston, Texas to go to St. Lukes Hospital. What type of traveler would the family be? 

Medical Traveler

300
A company is looking to grow their business beyond a multi-unit. They are interested in offering a package that would allow others to open a location using their tools, training, and branding. What is this called? 

Franchise

400

What type of travel pushed the industry to create affordable hotels such as the Holiday Inn?

Automobile Travel

400

What percent of customers will not engage with the hospitality industry if there is not an online option? 

60%

400

What segment of Hospitality & Tourism is Houston Travel Agency?

Tourism

400

Someone that travels to unique locations to enjoy nature-based, outdoor activities would be called: 

Adventure Traveler

400
Most popular business now use technology offer a way to quickly connect with their brand on mobile devices. Customers can find locations, collect loyalty points, and even place orders through ___________________. 

Applications

500

When observing the growth of the Hospitality & Tourism Industry from the 1600's through the 1960s, what has influenced change in the industry? (45 seconds)

Types of transportation have changed what type of hospitality services are needed.

500

What are the 4 unpredictable factors in the Hospitality & Tourism Industry? (45 seconds)

Weather, Economy, Politics, Globalization

500

Which segment of hospitality & tourism is Spirit Airlines?

Travel

500

Traveling to new places to experience the local customs would be called a: 

Culture Traveler

500

What level of business would the following be:

Apple
(iPhones, iPads, etc)

Chain

(non-franchise, they own and operate all of their locations)