Communication Style
Exchanging information using words, sounds and tone of voice.
What is verbal communication?
A style of exchanging information that is firm but respectful.
What is assertive communication?
Working together as a group to accomplish a common goal.
What is teamwork?
Exchanging information without speaking, but by using body language, eye contact, gestures and posture.
What is nonverbal communication?
Exchange of information between sender and receiver.
What is communication?
Problem-solving strategy for settling disputes and finding solutions.
What is conflict resolution?
Exchanging information through vision: signs, symbols, pictures, etc.
A style of exchanging information that expresses needs and wants that hurts other.
What is aggressive communication?
The ability to motivate others to work towards a goal.
What is leadership?
Exchanging information through written words: text, letters, emails, blogs, journals, etc.
What is written communication?
A style of exchanging information that is weak and timid.
What is passive communication?
Good manners used in dealing with customers, coworkers and supervisors.
What is workplace etiquette?
Hearing and responding with full attention.
What is active listening?