FN
CRU
AIA
TV
Promos
100

How Much is an all NEW FN Triple Play Bundle with hot spot currently?

$54.99 for 36 months 

100

Explain the CRU BYOD Port In Credit 

Business (CRU) Retail customers, Get up to $360 per line in BYOD port-in credits by switching to AT&T's unlimited plan with an existing device. Credit amount will be based on rate plan selected.


100

What is the AIA (consumer) cross sell or all in one offer?

$20 off new aia for new or existing wireless customers  

100

How much is the reward card for Entertainment or above for DTV via Internet or Satellite? 

$100

100

When’s the last day for 50% select ipads?

3/28

200

Explain the 3 months free Fn Promo

A fn customer activating NEW voice gets a credit of $39.99 or $44.99 depending on plan selected for 3 months when purchasing a device on installment 

200

Explain the Small Business Personal Liability account type

SBPL is available to small business customers who require a deposit based on their Federal Tax ID.

Customers can apply for service with their Social Security Number as a SBPL customer.

200

Name 3 benefits of AIA (consumer)?

  • Straight forward pricing- one plan 
  • No overage fees
  • No price increase at 12 months
  • No equipment fees
  • No annual contract
  • AT&T ActiveArmorSM internet security included
  • Easy self Set up/install
200

What is the current Sports pack promo?

Free for 3 months ($14.99 per month value)

200

Explain the how the Samsung watch and Smartphone Bundle works?

Customer purchasing an eligible Samsung Smartphone Qualifies for $175 off an eligible Samsung watch. Reqs New Watch line+ New/Upg Phone w/ installment agreement on eligible rate plan

300

How much is the service on a watch line with the Fn & Family discount?

$7.50

300

What is the credit per month for a Cru customer porting in with a byod on Starter?

$6 per month for 36 months ($216 total)

300

AIA B is NOT recommend for what 2 specific uses?

Streaming and Video Surveillance 

300

How much is the choice package including the ARS fee?

$99.99 

300

What 2 promos are stackable for the customer to get a an eligible samsung watch for any where from $0-$2.09 A month for 36 months?

Samsung smartphone and watch bundle ($175 off) + 50% off select watches 

400

Explain the difference between a primary and extended primary user?

Primary- first on the scene 

Extended primary- those called in to help or support the first on the scene 

400

Name the 4 Eligible Unlimited plans for the $360 Retail Smartphone Port In credit for business customers

Business Unlimited Performance (Unlimited Your Way (UYW) only)

Business Unlimited Elite (UYW only)

Business Unlimited Advanced (UYW only)

Business Unlimited Premium (UYW only)

400

What qualifies as a valid business address for AIA-B?

A registered commercial address (residential addresses will not qualify)

400

How much is a double play with Dtv via Internet Entertainment package w/ARS fee + AIA for consumer standalone?

$139.99 

400

Explain how the Buy More, Save More promo works?

Req purchase of 2 Smartphones on AT&T instllmt plan & elig rate plan. (Max bill cr$180). Buy more line or device 1 can be a premium trade or tiered offer for iphone 15 or Samsung S24 variant. Save more line or line 2 must be a iphone 15 plus or Samsung S24 for $5.99. Customer has 14 days to take advantage of save more promo line. 2 devices Must be same manufacturer. NEW/NEW, NEW/UPG or UPG/UPG

500

What is Band 14? 

A separate, dedicated network core for first responders providing Always-on, 24x7 priority and preemption across voice and data communications. 

500

A Cru customer activating a new number/line with a new smartphone on installment on a qualifying Unlimited plan gets how much in credits? 

$150

500

How much is the AIA for Business premium plan with the business cross sell or all in one offer?

$70 ( $100 standalone minus the $30 cross sell discount)

500

For optimal viewing, what is the recommended minimum speed (Mbps) per stream.

8 mbps per stream 

500

What is the price per line for 5 or more lines on the Value Plus VL Plan?

$30.99