WorkComp
GGF History
Callcenter
Client Journey
Staff
100

What does AME stand for? 

Agreed Medical Examination (AME)

100

When was GGF founded?

1956

100

Who is the Callcenter lead?

William

100

Which WC group handles intro calls? 

The assigned CSE

100

Name all 6 Partners

Allan, Russell, Ben, Ali, Anton, Jill

200

What are the 5710 fees for? 

Depo fees - reasonable attorney fees awarded to an injured worker's attorney in California for representing them during the depo

200

Before FTI tech services, what IT service did we use?

Anchor Point (AP)

200

When a defense attorney's office calls to schedule a deposition, which employee does Callcenter send the call to? 

Fany

200

How long does a CSE have to return a voicemail from a client? 

72 hours

200

Who is the receptionist at the Santa Maria office? 

Vanessa

300

Which company do we use to SDT records? 

Gemini

300

Which couple found each other while working together? 

Russell and Julie

300

If someone calls in for marketing services, which employee does Callcenter transfer the call to?

Kate

300

Which offices can clients visit for an in-person appointment? 

Santa Maria, Santa Barbara, Oxnard, Bakersfield, and Visalia

300

Who refuses to eat American butter?

James

400

MSA's are required when what?

A client is Medicare eligible 

400

What year did Allan Ghitterman start practicing law? 

1956

400

Name all Callcenter members

Eleazar (Eli), Keaziah, Leistyn, Steven, Vanessa, and William. 

400

What is one doctor's report that GGF DOES NOT release to the client? 

A psych report
400

Who started at GGF first (aside from the partners)? 

Anna

500

What Labor Code Section declares the policy of the state that workers with Abestosis are not delayed benefits? 

4401

500

What is the first case management software GGF used?

Tritek

500

In Litify, we have what's referred to as the CCIN note. What does CCIN stand for? 

Client Call In Note (CCIN)

500

What is GGF's Tax ID number

77-046-5177

500

What is Jill's Alter Ego?

Jill Martini