855-593-3973
How would you locate an acord 27 to email to an agent?
By typing out accord 27 in the search located at the top.
What is Territory Contact Seong Ro's mobile number?
510-566-2528
For Case ID: 8109658 who is the carrier?
MSI
How many days typically does it take for a commission to be paid through an agents e-folio?
60-90 days
Who does Tim Russell Report to on the PL team?
Shana Mosley
What would you search to locate the agent currently having a sub-direct appointment with Progressive?
5-digit Progressive Code.
Where would you locate Bamboo on the Kraft Lake website?
Kraft Lake Website->Personal Lines-> Homeowners
For case ID: 8109658 where can you locate the inspection details?
Under Notes/Flag/Inspection Calc/Red attachment
Where can commissions be viewed?
From eFolio Commission Statement home page,
expand the Miscellaneous section and select the NB value on the
corresponding Kraft Lake line.
Kraft Lake commissions are typically paid within how many days?
30-60 days,
Some carriers like Tapco and Bigfoot can take
up to 90 since they are double brokering the policies out
What would you search to locate the phone number for Western Star?
Farmers phone numbers
Where would you locate information on Progressive for standard personal auto?
Under Farmers Choice
For case ID: 8109658 Where can you locate the invoice we sent to the agent?
Message 8/5, red attachment on bottom of email "invoice- Lewis Spotts. pdf"
What is the commission % for BTIS AMTrust GL?
12.50%
How would you submit feedback to update something in PA that needs to be updated or fixed?
You would click into KL contacts and then KM Email.
What would you click on to submit your pick for BSS of the week?
Under quick links on the home page BSS of the week.
What carrier shows as an option for Earthquake in CA?
Vikco
For case ID 8109658 what is the sub producers email?
sarah.mklem1@farmersagency.com
Who would you email or have the agent email to research an commission issue?
Accounting: accounts@kraftlake.com
If an agent has a sub-direct appointment with Progressive how would they process a BOR request?
for direct appointments we can send form if available but agemt will work directly with carrier for these***
Who was the last person on the team to get an agent verbatim?
Jennifer D
Where would you find the upcoming training date for agency growth opportunities with Kraft Lake?
Under the red "whats new" button
How many policies are listed under Sarah Bravo's (3521GE) compare activity?
Currently there are 3
Who does the accounting team report to?
Charise Kerns