Documentation
Initial Inspection
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Specialty Equipment
Safety

100

When is documentation first required?

When you call with an ETA.

100

What meters should you always carry with you when performing an inspection for a water loss?

What is a moisture meter, infrared camera, and a hygrometer. 

Also accepted hydro-sensor

100

Category 3 water damage is...

Water which contains pathogenic agents and is grossly unsanitary.

100

What precautions should you take when using  CLO2?

Make sure all people, pets, and plants are out of the area. The area is sealed off, and warning signs are placed at all entrances. 

100

What PPE should be worn for a category 3 loss?

What is a tyvek suit, goggles, respirator, rubber boots, and gloves.

200

What is a risk photo?

A picture of the front of the property.

200

what is required before we begin working on a loss?

What is a work authorization.

200

At what step of the job do you apply antimicrobial?

Before equipment is placed.


Also accepted after affected materials are removed.

200

When do we not place the floor mat system on a hardwood floor?

What is when we know for certain the floor is being disposed.

200

What is the most common hazard on a job site?

What is wet and slippery floors.

300

What notes should be added to each room on a loss that requires demo?

What is line items/scope

300

When is it okay to park in the driveway?

What is after you ask for permission.


*Preferably park in the street when able.

300

A loss from a kitchen sink supply line located next to the garbage disposal is what category of water loss?

What is a category 1

300

In what situation would we use the floor mat system on ceramic tile?

When ceramic is on a concrete slab.


300

On what rung of a ladder is it okay to stand on?

What is all but the top two.

400

When is a video required on a loss?

What is everyday at every job.

400

How many photos are required on an initial inspection?

What is a minimum of 4 per room. 

400

What is subrogation?

What is the right your insurance company holds under your policy- after they've paid a covered claim- to request reimbursement from the at-fault party.

400

A desiccant dehumidifier replaces how many LGR dehumidifers?  

What is 10

400

What should you do if you get avenger in your eyes?

What is rinse cautiously for several minutes. Remove contacts if present.

500

What is the one type of loss that does not require a sketch?

What is a board up.

500

When are policy holders not responsible for their deductible?


What is never

500

When there is a kitchen fire when do you not remove the cabinets?

What is you always remove the cabinets.

500

What size particles will a hepa filter, filter?

What is .3 microns or larger.

500

At what weight are you subject to DOT inspection

What is at or above 10,000 LBS.