What Pod is the PA Cloud in?
Pod B
You receive a request to transfer 15 vendors to a new project/skill catalog. What form should you complete for this task?
Client Adhoc Form
When does the rehire check need to be confirmed during the 4 day onboard?
Day 2
Project Edits>Skill Catalog
When should you check to see if there is a duplicate ticket for the request you just received?
Every time you receive a ticket
Who is the IC for Pod A?
Janessa Bowen
You receive a request to pull data for a Google manager. What are the first two things you should do?
Let leadership know in case this can be pulled from a dashboard you don't have access to. Also check with leadership to ensure an adhoc request has been filed.
What day will the work order be cancelled due to failure of submitting compliance docs & XPO task cards?
Day 5
You assist a GVM with setting up a work project for onboarding. What CTI should you use?
BU> Project Setup>Work Package Set Up
You've received a request to add an app you cannot find in Lantern. What are the first two things you do first?
Search it in MOMA, search in GUTs for similarly app requests
Name at least two teams Pod E consists of?
xWS Advisory, BP/RTO team, Analyst
You receive a request to update 20 cost centers. What should your CTI be?
BU>Ad Hoc> Data Clean Up
When does online orientation need to be completed by?
Within 30 calendar days from start date
You receive a request from a supplier POC who is helping a GVM from your PA. The GVM of the supplier POC should be added in the CC and the GVM LDAP section of the ticket. True/False
False, it should be the GVM of whatever vendor they are assisting.
What's Kiara's favorite number?
:)
Who was on the team when WFP was first launched? (Hint- they are in leadership)
Mari (IC) and Parul (IC)
What check boxes should be filled out when you receive a request to update cost centers for 20 vendors?
None, adhoc requests should not have checkboxes filled. Hours saved are calculated with the Client Adhoc Form
ACN will receive an email to attest to rehire checks. True/False
False. Top 50 supplier companies don’t get email for rehire check, they get a link to the dashboard to attest background check.
You receive a ticket to monitor a vendor profile that is already created so you should add the CW # in the xWS section. True/False
False, this should only be for E2E OB
When an NCDE is approved, what device/OS will the GVM be approved for unless they've listed an app that doesn't work with that operating system?
Windows