Communication Basics
This type of communication involves face-to-face interaction where verbal and non-verbal messages are exchanged.
The tone, pitch, and speed of your voice are all elements of this type of communication.
These are physical distractions, like background noise, that can affect the clarity of a conversation.
This is the first step in active listening, where you pay attention to the speaker and avoid distractions.
This skill is essential for building rapport and trust in workplace relationships.
The ability to understand and share the feelings of another person is called this.
This form of non-verbal communication includes facial expressions, body posture, and gestures.
When someone is too focused on their own thoughts or emotions, they may fail to listen properly. This barrier is called this.
This involves providing feedback to the speaker to show understanding, such as nodding or paraphrasing.
When coworkers disagree, this type of communication style helps resolve the conflict in a constructive manner.
This type of communication occurs when information is exchanged through text, email, or social media.
This is an essential non-verbal cue that helps to show interest, agreeability, or attention in conversations.
This occurs when a person’s assumptions, prejudices, or stereotypes affect how they interpret a message.
This type of listening involves questioning and analyzing the message for better understanding and retention.
This technique helps to manage and reduce misunderstandings in group discussions by ensuring all voices are heard.
This is the process of creating meaning in communication by encoding, sending, receiving, and decoding messages.
When a person crosses their arms, it might be interpreted as this type of non-verbal message.
When a person uses overly complex or jargon-filled language that the listener doesn't understand, this is a barrier known as this.
This type of listening is focused on offering support or empathy to the speaker.
This skill helps individuals share ideas and feedback in a way that is respectful and clear, leading to better teamwork.
This occurs when a speaker's message is misinterpreted due to unclear wording, distractions, or misunderstandings.
This non-verbal form of communication involves the use of space and physical distance during interactions.
This occurs when emotions like anger or anxiety cloud a person’s ability to effectively listen or respond.
This active listening skill involves not just hearing but also interpreting the emotional tone behind the words.
This form of communication is critical when providing information to employees, ensuring transparency and clarity.