Abbreviations
Rights, Ethics & Responsibilities
Agency Programs
WWYD
Mental Health
100

CRS

Community Rehabilitation Specialist


100

This process ensures a client understands the services being provided, potential risks, benefits, and alternatives before receiving treatment

What is Informed Consent

100

Approved Diagnosis, AND two or more psych admissions (PES or CSU included) within the past 12 months could make a client eligible for this service.

What is Assertive Community Treatment (ACT).

100

A client misses multiple appointments and is becoming difficult to reach by phone.

What is a home visit.

100

This manual is used in the United States to classify and define mental health disorders.

What is the DSM-5 (Diagnostic and Statistical Manual of Mental Disorders)?

200

HIPAA

What is “Health Insurance Portability and Accountability Act”

200

This is when a service provider takes adverse action against a client for exercising their right to file a grievance.

What is retaliation

200

A locus score of 24 or lower indicates appropriateness for this CSS program.

What is Residential

200

A client offers you a small cash gift and says it’s “just between us” for helping them get housing

Politely decline, explain agency policy on gifts, document appropriately, and maintain professional boundaries.

200

This term refers to the presence of two or more mental health or substance use disorders at the same time.

What is co-occurring disorders (or dual diagnosis)?

300

CCBHC

Certified Community Behavioral Health Center

300

To report neglect, abuse exploitation and/or self-neglect of a vulnerable adult (60+), you should make a formal report to this state agency.

What is APS, Adult Protective Services

And you should tell Client Rights Advocate or Director of Compliance.

300

This program provides 9 hours/week of treatment, focused on the intersection of mental health and substance use. 

SUD/ Intensive Outpatient

300

A client reports at the end of the day on Friday that they have no food and no funds.

Arrange for an emergency 

300

This symptom of depression is characterized by a reduced ability to experience pleasure and is often used as a key diagnostic indicator of major depressive disorder.

What is anhedonia?

400

SMART

What is “Specific, Measurable, Achievable, Relevant & Timed

400

This is the formal documented record of an unexpected event, accident or injury. 

What is an Incident Report

400

A client who may not engage well in traditional talk therapy may be appropriate for a referral to this ITS group.

What is Art Therapy

400

A family member calls and asks for details about a clients treatment saying "I just want to help them".

What is do not disclose any information without proper authorization, verify whether there is a signed ROI (release of information), explain confidentiality rules, and encourage the client to provide consent if they want information shared.

400

This personality disorder is characterized by instability in relationships, self-image, and emotions, along with impulsive behavior.

What is Borderline Personality Disorder?

500

ODBH

Ohio Department of Behavioral Health 

(FKA- OHMHAS) Ohio Mental Health and Addicition Services

500

This is the term for when a professional relationship becomes compromised due to personal benefit gained from a client.

What is conflict of interest

500

This approach to helping people work emphasizes competitive employment, rapid job search, and ongoing support without requiring clients to demonstrate “job readiness” first

What is Supported Employment

500

A landlord calls you (ROI on file) and reports that the client has decompensated and is becoming aggressive. During the phone call you can hear the client yelling in the background.

What is advise landlord to hang up and call 911 and ask for a CIT officer.

500

This diagnosis involves repeatedly reliving the traumatic event through unwanted memories, flashbacks, or nightmares.

What is PTSD