Holds
Saturday and Sunday
What is a teller's limit in their first 90 days?
1500
What animal does Ed most resemble when stressed?
Porcupine
What form allows you to order a new debit card for a customer?
Card Application
Where can you find the SOP's?
Branch Operations on sharepoint
What do we call the rules and procedures for holds?
Reg CC
What is a teller's limit after their first 90 days?
5000
Who played Galinda in the Original Broadway Cast?
Kristin Chenoweth
What form must be signed every time a SDB is accessed?
SDB access entry form
Which SOP would help you through an HSA transaction?
HSA transactions and forms
How long should a paycheck be held?
No holds for payroll!
What is a lead teller's limit?
10000.00
What is Holly's daughter's names?
Bethany, Brelynn, Bayla, Bree
What 2 forms are needed for a CD renewal?
TIS for the appropriate CD term and Certificate of Deposit
Which SOP will help you determine the hold on a check?
REGCC
What is the biggest 'no no' for holds?
Removing a hold set by another branch.
What is a RBA's limit? (Hint: Carolyn)
25000.00
How many pets does Cicely have, and what species are they?
2 ducks Daphene, bean
1 pigeon pumpkin
1 dog Deluca
1 chinchilla Frank
When do you have to file a CTR? And which email group do you send the completed form to?
Cash transactions over 10,000.00/totaling over 10,000.00. Send to CTR group.
Scavenger hunt!
When do you need a deposit correction notice?
When a deposit is incorrect over/under 25.00
What is the maximum length (business days) you can hold a check?
9 days
What is a BCM's limit?
200000.00
What American reality tv competition spawned an international organization and a total of 24 separate shows?
What are the steps and forms for a customer who has debit card fraud?
Let your platform manager know
Lockout card on CT (profile 1 from card link, update tab->lockout card)
Debit card lockout form
Fraud Cardholder dispute form
Debit card application
What is a Letter of Indemnification? When do you use it?
Used when a cx makes a w/d over 15000.00, filed along with a CTR states once the money leaves the doors we are not responsible.