This acronym represents the cost guest's pay for one night in a hotel
What is ADR?
CHIA- these letters stand for this.
Certified Hotel Industry Analytics
Key Performance Indicator
What does KPI stand for?
This acronym represents the value of revenue for each available hotel room.
What is RevPAR?
The term for a group of hotels that your hotel compares itself to.
What is a comp/competitive set?
ADR, Occupancy and RevPAR
What are the three most commonly used KPIs?
This term refers to revenue's generated BEFORE expenses are applied.
What is top-line revenue OR gross revenue?
Marriott International, Hilton Worldwide and IHG Hotels & Resorts are examples of these and are known for having many children.
What are parent companies?
Demand divided by supply
What is occupancy?
This term refers to the portion of total revenue that is contributed by each department, such as rooms, F&B, meetings, etc.
What is the contribution margin?
This statement defines the goals of the organization more specifically, typically in terms of the core products, services, and/or outcomes the organization plans to deliver to each key stakeholder.
What is a Mission Statement?
Revenue divided by Demand
What is ADR?
Hotel room inventory is known as this because the supply is a finite amount that if not used cannot be recovered.
What is perishable?
This acronym refers to a group segment that consists of social groups, military, religious and other groups that may be targeted by a hotel sales manager.
Revenue divided by Supply
What is RevPar?