Networking
Monthly networking call hosted by Ashley Nelson allowing those partners specializing in care for those mainly under the age of 18.
What is the Pediatric Networking Call.
One might say that the promise made to healthcare consumers teeters on a "precipice" if not aligned with their actual experience.
What is Negotiating the Trust Cliff or the "Trust Cliff"
The three drivers of trust in healthcare are Reliability, Competence and this term derived from the Latin term "respectus".
What is Respect
I was the subject of a Huddle Video in May of 2025. I am the setting you use when you need care immediately.
What is the Emergency Department
This "grey wave" represents the generational shifts occurring in healthcare and the strain our system will be put under as utilization rises.
What is the "Silver Tsunami"
This invite-only CXO webinar is hosted by Jennifer Baron every other month.
nCourage XL networking call
This group of consumers accounts for $15 trillion in purchasing power and controls 95% of U.S. household purchasing decisions.
Who are Women over the age of 50
This was noted in the June nSight that covers the gap in healthcare support for women, especially during Perimenopause.
I am the generation born from 1997 to 2012.
Gen Z
I am the highest volume setting for most health systems, I can be specialized or primary and my participants need a lot of "Blank" to become experts.
What is Medical Practice
I was also the subject of an April Huddle video.
This group of consumers could be called the "Noiseless Bunch".
What is the "Silent Generation"
(Born 1928-1945)
This networking opportunity is hosted every other month for our partners based in the "countryside".
What is the Rural Health Networking Call
In our August nSight it was stated that Collaboration, Communication and Consistency can signal "Blank" to customers/patients... It is one of the main drivers of trust.
What is Reliability
With long wait times, workforce shortages, inequitable treatment, transportation, and financial barriers this aspect of care can erode trust before a patient ever sees a doctor.
What is Access or lack of access.
I am a bridge between Emergency and Primary Care. I am where you go when you don't want to wait to get an appointment.
What is Urgent Care
I was also featured in the Huddle Videos in July of 2025
The "Person Comprehension" Newsletter is a monthly publication that summarizes many of the resources we discussed today for clients.
The "Human Understanding" Newsletter
These are curated events hosted across the country that allow our partners to come together, learn from one another and NRC Health.
What are Regional Networking Events.
The next one is in Palms Springs on November 20th
Research shows that employees "Blank" leaders who spend purposeful time with them.
What is "Trust"
This was one of the foundational practices outlined in the May 2025 nSight.
This is the largest generation in the history of our country.
Millennials (1981-1996)
I am the setting where you don't want to be, one you may associate with chemotherapy. But my physicians are often the most compassionate and empathetic.
What is Outpatient Oncology
I was also featured in the Huddle Videos in August 2025
"Ocean of Copies" describes the inability of healthcare consumers to distinguish between one health system or another.
What is the "Sea of Sameness"
These sessions are hosted every month by Toya Gorley. The root of this word can also be found in a children's game where the intent is to get 4 in a row.
What are Connections (the game is connect 4)
Delivering on the promises you make to the market with consistent experiences can build trust. Making the same sort of promises and delivering on them day to day with this group can help you avoid the "Second Cliff".
Who are Employees
This practice provides a framework for taking a proactive approach transforming a healthcare organization’s ecosystem, in its entirety, by intentionally designing and managing systems and processes around the humans who use them.
What is Experience Management
I am sometimes called "Same Day", but my friends know that I can't always go home. I am the topic of this month's Huddle Video.
What is Outpatient Surgery
If it were opposite day, we might call this thought leadership resource "Currently Hasty".
What is the "Patient No Longer" Podcast