Coping Skills
Communication
Assertiveness
Boundaries
Conflict
100

The ability to notice, name, and manage emotions is called this.

What is emotion regulation?

100

This communication style avoids expressing needs and may lead to resentment over time.

What is passive communication?

100

The 3 C that involves managing tone, volume, pacing, emotions, and nonverbal behavior during difficult conversations is this.

What is controlled?

100

True or false: If another person becomes upset by a boundary, the person setting the boundary has done something wrong.

What is false?

100

This conflict style involves prioritizing the other person’s needs or preferences over one’s own, often to keep the peace.

What is Accommodation?

200

This skill involves giving full attention, allowing the other person to finish, and responding to what they actually said.

What is active listening?

200

Asking, “What did you hear me say?” helps check for this.

What is understanding?

200

Which of the 3 C’s of assertive behavior means using direct and specific language.

What is Clear? 

200

Protecting one’s body, personal space, privacy, belongings, and comfort with touch describes this type of boundary.

What is a physical boundary?

200

Something happens, is said, or is interpreted as hurtful, unfair, threatening, or disrespectful.

What is a trigger?

300

A person feels an urge to use an unhealthy coping behavior but waits, practices a grounding skill, and notices that the urge becomes less intense. This is called this.

What is URGE SURFING?

300

The 3 C that includes using a steady voice, composed posture, and avoiding apologies for having needs is this.

What is Confidence?

300

This statement structure begins with an emotion, identifies a specific observable situation, explains the impact, and makes a clear request or boundary.

What is an "I" Statement?

300

Protecting one’s feelings, energy, and emotional capacity describes this type of boundary.

What is an emotional boundary?

300

Yelling, blaming, people-pleasing, shutting down, overexplaining, withdrawing, criticizing, texting repeatedly, or avoiding.

What is behavioral response?

400

This coping skill involves noticing an upsetting thought and choosing to examine whether it is fully supported by the facts.

What is challenging or reframing thoughts?

400

These include facial expression, posture, gestures, eye contact, physical distance, and silence.

What is nonverbal communication OR body language?

400

“You never listen” is less effective because it uses this type of language.

What is blame language?

400

This emotion may arise when setting a healthy limit even when the boundary is appropriate.  

What is guilt?

400

This conflict style seeks to understand both people’s underlying needs before choosing a solution.

What is collaboration?

500

Breaking a large, stressful task into smaller and more manageable steps is an example of this coping skill.

What is problem-solving?

500

This refers to what a person meant to communicate, while impact refers to how the message was received.

What is intent?

500

Assertiveness exists between these two unhelpful communication extremes.

What are silence and attack?

500

Boundaries are limits and rules we set for ourselves in...

What are relationships?

500

This happens when a person becomes highly emotionally activated and may have difficulty listening, thinking clearly, or communicating effectively.

what is escalation?