A
Products made for sale such as in-line skates, computer games, jeans, etc.
Goods
A message to persuade consumers to buy something
Advertisement
The basic items a person must have to survive.
Needs
work performed by one person for others such as repair work, tutoring, teaching karate, styling hair, etc.
Services
Anyone who uses goods or services or buys goods or services.
Consumer
A federal agency formed to set and enforce safety standards for food, drugs, and cosmetics, tests new medications before they are put on the market, require safety warnings on products, and st
Food and Drug Administration
Non-profit organization provides information about a company's complaint records and gives them a rating and handles consumer complaints
Better Business Bureau
To know that a product is not dangerous.
safety
The responsibility of using, caring for, storing, and disposing of products safely. It is the consumer's responsibility to __________carefully all information booklets and labels that are included with a product, and then to follow the manufacturer's directions and
read
When a product or service is not satisfactory, the consumer has the right to complain.
Be heard
when one organization produces the entire output of a product or service for which there isn't a substitute - illegal
Monopoly
Unplanned purchases usually done on the spur of the moment often in regards to sale items or items on display
Impulse Buying
The amount of goods and services available for sale at various prices at stated times.
Supply
A product that does not meet the standard requirements. It is sometimes labeled irregular and may contain minor flaws or imperfections.
Seconds
A brand name that is widely recognized and sold in many different stores. Because of extensive advertising, the name is associated with quality
Name Brand
This is a federal agency that was formed to set and enforce safety standards of products such as household appliances,
Consumer Product Safety Commission
A statement made by a manufacturer or seller of a product or service concerning their responsibility in regards to the quality and, performance of the product or service.
Warranty
Looking at different brands of the same product or similar items to compare price, quality, and other features - also through a different store
Comparison Shopping
To be exposed to a variety of goods and services at competitive prices.
Right to choose
Those who provide the goods and services we purchase
Producers
Any business practice that is considered unethical or illegal
Unfair Trade Practice
The responsibility to ________around and give their business to the stores that are willing to provide the best quality at the lowest price
shop
Surplus products purchased from many different manufacturers and then labeled with plain white and black labels stating what the product is and giving necessary information. Since the product
Generic Brand
Federal agency providing state and local offices to help with consumer questions and complaints in regards to consumer protection and fraud laws.
Bureau of Consumer Protection
Federal agency protecting consumers against false advertising, illegal sales schemes, and unfair trade practices
Federal Trade Commission