Troubleshooting Theory
Last step of the troubleshooting theory
What is Document findings, actions and outcomes?
ICMP
What is Internet Control Message Protocol?
The output of the default command contains the IP address, network mask, and gateway for all physical and virtual network adapters.
What is ipconfig?
This is a diagnostic testing sequence run by a computer's BIOS as the computer's power is initially turned on. This will determine if the computer's RAM, disk drives, peripheral devices and other hardware components are properly working. If the diagnostic determines that everything is in working order, the computer will continue to boot.
What is POST?
NTP
What is 123?
First step of the troubleshooting theory
What is Identify the problem?
AGP
DAILY DOUBLE!!!!!!!!!!!!!
What is Accelerated Graphics Port?
The linux and mac version of ipconfig
What is ifconfig?
A 20 or 24 pin connector that connects the power supply to the motherboard
What is a P1 connector?
RDP
What is 3389?
Fourth step in the troubleshooting theory
What is Establish a Plan of Action?
CIFS
What is Common Internet File System?
It verifies the file system integrity of a volume and fixes logical file system errors.
What is chkdsk?
one of the two chips in the core logic chipset on a personal computer (PC) motherboard, commonly referred to as the I/O controller hub
DAILY DOUBLE
What is the Southbridge?
HTTPS
What is 443?
Second step of the troubleshooting theory
DAILY TRIPLE!!!!!!!!!!!!!!!!!!!!!
What is Establish a Theory of Probable Cause?
APIPA
DAILY DOUBLE!!!!!
What is Automatic Private Internet Protocol Addressing?
is a command-line network utility tool that displays network connections for the Transmission Control Protocol (both incoming and outgoing) -works in Linux, Mac and Windows
DAILY TRIPLE!!!!!!!!!!!!!!!!!
What is netstat?
is a specialized electronic circuit designed to rapidly manipulate and alter memory to accelerate the creation of images in a frame buffer intended for output to a display device.
DAILY DOUBLE!!!!!!!!!!!!!!!!!!!!
What is a GPU?
NetBIOS
DAILY TRIPLE!!!!!!!!!!!!!
What is 137, 138 & 139?
Third step of the troubleshooting theory
What is Test the Theory?
EFS
DAILY TRIPLE!!!!!!!!!!!!
What is Encrypting File System?
This is a Command Prompt command that can be used to verify and replace important Windows system files
What is SFC?
have pins in the socket rather than on the chip.
What is LGA?
TACACS
DAILY DOUBLE!!!!!!!!!!!!!!
What is 49?