Show:
Unit 1
Wild Calling
Unit 2
Call Receiving
Unit 3
Technology 911
Unit 5
High Performance Team
Unit 7
Lifeline to Responders


100

In the 1800's  officers who travelled in pairs did this to call each other when in need of assistance.

What is whistle?

100

Your training should prepare you to use this.

What is Critical thinking?

100

The agency that receives a call from a PSAP is called this.

What is Secondary?

100

Volunteer firefighters protect communities fewer than this amount.

What is 50,000 people?

100

This is how long dispatcher are trained on the phones before being considered for the radio.

What is up to 1 year?

200
This is the emergency number in the UK

What is 999?

200

This is the best way to control an angry or belligerent person.

What is with empathy?

200

VOIP is the acronym for this.

What is Voice Over Internet Protocol

200
One third of all home fire deaths were caused by fires that started here.

What is the living room?

200
These are the commonalities of dispatchers despite their differences in offices sizes.

What are methods that ensure officer safety, muti tasking, split ear skills and knowledge of resources.

300

Enhanced 911 enables the call taker to see the phone number, but with the dawn of cell phones, the challenge now is this with ALI.

What is determine location?

300

If you are to last in emergency services you must recognize these two things.

What are strong emotions and talking out your feelings?

300

This is the next step after E911

What is NG 911

300

This happens when units are "toned out"

What is get in the rig, depart the station and call dispatch to advise they are enroute.

300

The best way to learn radio talk is this

What is to listen

400
These people originally manned the phones and radios.

Who are police officers and firefighters?

400

CISD is the acronym for this

What is Critical Incident Stress Debriefing?

400

There is not cost when dialing 911 from these.

What are pay phones?

400

This is used in the call type to determine the response.

What is Address

400

These are needed for proper management of any agency

What are policy and procedures

500

PSAP is the acronym for this.

What is Public Safety Answering Point?

500

Name the 5 W's.

What are: Where, What, Who, When, Why (Weapons)

500

This reason is why there is a fee for cell phone callers to use 911 services.

What is calls made from wireless devices overburdened 911 (ie: Pocket Dials)

500

When a crew is called to assist they generally do these three things

What is assist in alarm malfunctions, Wash down after an MVC, Assist Police

500
Dispatch should inform an officer if specific this is not available

What is Information?