Disney
What color shorts does Mickey Mouse wear?
RED
Name 3 Ways you can obtain a Claimants ID number if working a case with minimal information?
Search their name in BEACON (with full name or modified)
Search their number, email or name in SNOW (if a unique name)
Call the Claimant
Repost their name, email, or phone number in Salesforce
What moment in history was the nursery rhyme Jack and Jill referring to?
King Louis and Marie Antoinette’s execution during the French Revolution
What can you select in order to locate more information about an overpayment?
Overpayment Summary, Overpayment Notice, Benefit Payment, Non-Monetary Determinations (for the trigger of the OP)
What is the next holiday that we are not scheduled to work?
Labor Day, Monday September 5th
What is the name of the race car in the the movie Cars?
Lightning McQueen
True or False
If you are immediately closing out a case without contact, you don't need to perform any updates (i.e. note SNOW tix or Claimant ID)
False
Just because a case is being closed right away does not free us from due diligence. This is not only in case you are QA'd for the case, it's also for audit purposes. It only frees you from communicating with the claimant.
Who are the three Sanderson Sisters played by?
Bette Midler, Sara Jessica Parker and Kathy Najimy
Standard Base Period uses the first four of the last five quarters for wages. What does the Alternate Base Period use?
ABP uses the most recently completed four calendar quarters.
When did the world first celebrate Christmas?
In The Lion King, what is the name of Simba's evil uncle?
Scar
Where would you go to update a Claimants Payment Method?
TRICK QUESTION:
We are not permitted by the project to change a Payment Method. If a Claimant does not have access to their BEACON portal, we must troubleshoot.
What is John Cleese’s quote “If your not offended your not paying attention” referring to?
Monty Python and The Holy Grail
True/False
Q: The claimant has received a Filing Proper Claims denial letter to their Correspondence, they cannot view it from their Beacon portal so long as there are Beacon restrictions.
A: True
What is the newest Federal holiday?
Juneteenth
What is the name of the princess that lives with seven dwarfs?
Snow White
How do we fix a RESEA Eligibility Issue?
The claimant needs to attend the return to work seminar/workshops. It gets reported by the MWE to unemployment and the EI falls off/cancels
What historical event dubbed England’s Queen Mary as Bloody Mary?
The Spanish Inquisition
If a Claimant cannot upload their documents to their BEACON portal using the Action Item Link - name an option they can take advantage of to get their portal released.
They can make an in person Appointment or
They can send their documents via Salesforce.
What holiday was created for the “working class”?
Labor Day September 5, 1882
Huey, Dewey and Louie are the three nephews of which classic Disney character?
Donald Duck
How much is the dependent allowance?
$8 per child under the age of 16
What makes up a marbled cake?
Combination of white and chocolate layers
True or False
Q: The deadline was missed for the Filing Proper Claims (PFI) appeal, the case is closed since it’s too late.
A: False - You will still Advise them of the Appeal if they cannot provide documents that can be approved.
What is the most popular holiday in the US?
Thanksgiving and Christmas