The 4 Frames
This frame addresses anxiety and uncertainty experienced by individuals during change, emphasizing training and psychological support.
What is the Human Resource frame?
John Kotter's first step in his 8 Stages of Change emphasizes creating this to make employees feel the need for change.
What is a sense of urgency?
This management methodology, originating with Motorola, aimed to reduce waste and defects but required change after stifling innovation.
What is Six Sigma?
This car manufacturing company refined Six Sigma and experienced changes in leadership and policies as a result.
What is General Motors?
In this frame, loss of direction and stability during change leads to confusion and chaos.
What is the Structural frame?
Celebrating the future and mourning the past are strategies associated with this frame of change.
What is the Symbolic frame?
According to research, change initiatives from this organizational level usually fail without employee involvement.
What is the top-down level?
Developing negotiation arenas and forming new coalitions address conflicts tied to this frame of change.
What is the Political frame?