GP Connector
What type of connector is MT connector?
Service
What mode does the QBD file need to be in for the initial sync?
Single-User Mode
True or False
Voids and Deletes do NOT sync between MinealTree and our clients accounting software
True
Within 100, how many direct MineralTree (parent) customers do we have
700
Robert said 800, so if you say that, you'll get credit :)
Where is MT connector service installed
Same server as GP eConnect
What are three terms you would use to search the docserver.logs
To:
From:
Subject
What makes the QBD connector different from NetSuite, Intacct, or QBO?
QBD is a local connector, so it has to be installed and running in order to sync. A user profile must be logged into the computer for the sync to run.
True or False
MineralTree only syncs information into the clients accounting software, not from it
False
What was our NPS in 2023
0
How often does sync occur
10 minutes
Name the Contractor that handles bulk invoice capture
247 digitize
Where can you find the local log files?
The “ConnectorQuickBooks.log” - (specific answer)
Within the MineralTree folder, the file ending with .log (acceptable answer)
Invoice and Payment information in MineralTree should ___ with the information in our client’s accounting package
Match
Who is MineralTree's largest customer (by revenue)
Quartzy
Name three things the customer must provide for GP install
Location of eConnect service
Connect credentials
sa password
Name two database tables discussed that would aid in troubleshooting invoice capture issue
document and outbound_file_tranfer
How would you get to the MineralTree Folder, if the user is using RightNetworks?
Through the File Explorer
(navigate to the desktop, find the connector shortcut, and use “open file location”)
What two accounting packages use conector apps to sync with MineralTree?
GP
QBD
Which direct customer has had the most support tickets in the last 90 days
Route 92 Medical
(51 tickets)
In a multi company install what two additional files must we provide for customer
clone.bat
ignore.txt
What status is captured in document.ips_status when invoice capture is successfully completed
4 or parsed
What file should be reviewed, if this is a new install for a client using RightNetworks?
The config file, ConnectorQuickBooks.exe.config
What type of connection does NetSuite use to sync with MineralTree?
Online/web based
Name 2 professional sports franchises that use MineralTree
Boston Celtics
Baltimore Ravens
DC United
Tennessee Titans also accepted (through bank partnership)