Core Values
Before starting or completing a task, what should you do?
What is Check Yourself Before You Wreck Yourself?
The requirement to follow instructions
What is Obedience
What is Sleep Sound's Key Phrase
How long do you have to respond to an owner email
What is 2 business days?
What is $1,300,000.00
Never Lapse
What is There is No Such Thing As A Minor Lapse of Integrity
What is Confidentiality?
What obligation do you owe the owner?
What is A fiduciary obligation?
Before removing Sleep Sound property, what must you do?
What is check it out from inventory?
What is the profit target for Sleep Sound's maintenance team?
What is 20%?
This is an important way to think
What is Think Like an Owner
You must keep track of dollars and sense
What is Accounting?
What justification do you is there for deviating from company policy?
What is "no justification?
If you don't know the answer to something, what should you tell the resident or client?
Sleep Sound is targeting how many new units in 2023?
What is 120?
Jay-Z had a song about this core value
You owe this to the owner, but not the tenant
What is Loyalty?
Besides taking responsibility for a mistake, what else should you do to demonstrate you've learned from the experience?
What is "Behavior Change?"
What is a For Cause Notice?
How many podcast episodes per quarter does Sleep Sound plan to produce?
What is 6?
This value is about sharing knowledge
What is Gain Knowledge to Give Knowledge
What is Reasonable Care and Diligence?
What should you do if you are confronted with a problem you don' know how to solve and need help from your supervisor?
What is "come with 1 to 2 proposals"?
What should you do if you are not sure if a maintenance issue is an emergency?q
What is "When in doubt, send someone out?"
Sleep Sound is aiming to add how many techs by 2025
What is 10 techs?