Acronyms
Traffic
Repair
U-Haul
Goals
100

IFDOAS

What is Intelligently Follow the Directions of a Superior  

100

What does GRPU stand for

What is Gross Revenue Per Unit

100

What is the name of the Procedure for changing tires on U-Haul equipment?

What is Clean Lube and Torque

100

Where do you find important policies and programs

What is Uhaul.net/publications or center/AFM Procedures

100

MINIMUM 24/7 VS Counter Rental %

What is 20% truck share dispatch

200

DOAB

What is Do Our Absolute Best

200

What program do we use when a customer is late returning equipment?

What is start the Red Bar Checklist

200

You must request a __________ to have equipment receive shop repair

What is Control (DET) Number

200

What is the proper way to make a reservation

What is follow/use the Customer Service Form

200
Number one goal of an AFM

What is to grow the route

300

RAA

Responsibility 

Authority 

Accountability 

300

What is the purpose of "What do I have to rent?" 

What is a thorough inspection of the ESL 

Equipment status issues, Inventory issues, not dispatch, overdue, etc

300

What city is our closest key city shop located in

What is Denver

300

What is the Primary Service Objective

What is 

To Provide a Better and Better Product and Service To More and More People at a Lower and Lower Cost

300

The goal for box sales to Umove %

What is 15%

400

E X KH = R

What is energy times know how equals results

400

Name the report that shows you the following on the same page

Transactions, gross, and workload

What is Equipment Utilization Report

400

What mileage are the PM intervals on our trucks

What is 7500 miles

400

What is the name of the form you must sign when receiving/shipping out a ubox?

What is BOL ( bill of lading)

400

What product should be discussed with every customer interaction

What is Storage

500

E&E

What is Economy and Effectiveness

500

You have 2 DC's

Rented 20 times over the last 4 weeks

What is the workload?

What is 2.5

500

Decals on wheel wells and fenders display what important information

What is Tire pressure, clean lube and torque specs

500

What tool do we have to show parking lot layout

What is 331 chart

500

What is the workload goal on the rotation tracker

What is 2.5