Investigations
Resolution
Reporting and Resources
100

The initial Just Culture fact gathering event is called this

What is the Threshold Investigation?

100

This is the total number of behaviors recognized by the Just Culture Algorithm

What is five?

(Human Error, At-Risk Behavior, Reckless, Knowledge, Purpose)

100

What is the name of the systemwide Employee Hotline

What is SPEAK2US?

200

There is this maximum number of possible discussion areas to be covered during the Threshold Investigation

What is five?

(what happened, what normally happens, what does procedure require, why did it happen, how was the organization managing the risk)


200

True or False: the behavior known as Human Error is considered a mistake or unintended conduct

What is TRUE?

(Human Error is inadvertently doing other than what was intended or a mistake)

200

This is the Johns Hopkins voluntary patient safety event reporting system

What is HERO?

300

Complete this sentence, one of the three duty based algorithms we could use to evaluate a behavior is called the Duty to Produce (BLANK)

What is Outcomes?

(Duty to Produce Outcomes - "Bake a Cake")

300

Which of the five behaviors is known as "the gamble"

What is Reckless Behavior?

(Conscious disregard of a substantial and unjustifiable risk of harm)

300

This resource provides free, confidential counseling and referral services for emotional support and daily life assistance to all employees.

What is Johns Hopkins Employee Assistance Program (JHEAP)?

400

There are two algorithms that should be used only when there are continuing behaviors after a prior investigation and resolution, what are they

What are Repetitive Human Error and Reprtetive At-Risk Behavior?

400

At our All Staff Just Culture presentation the scenario we reviewed resulted in a finding of Human Error, what was the recommended resolution to that finding?

What is Accept the Error?

400

This is where can you find access to HERO and SPEAK2US

What is my.JH.edu?

500

True or False, Just Culture principles apply only to JHHS employees and not to JHU employees who are involved in JHHS related activities.

What is FALSE?

(JC applies to JHU employees involved in JHHS related activities)

500

This is an everyday example we all see happening around us of At-Risk behavior?

What is driving above the speed limit?


500

RISE stands for what?

What is Resiliance in Stressful Events?