Look what I can do
Before providing any information to a requestor, how many pieces of information is required to authorize the requestor?
require the requestor to verify three pieces of information
When you need to cancel a STM other than on a Monday?
Retention Department
A plan for unexpected costs associated with accidents, critical illness and accidental death
TrioMED
What do you call a group of flamingos?
A flamboyance
What can a Beneficiary do when they call in to report the death of a member and they are listed on the policy?
The beneficiary can report the death of the insured and obtain information about the policy.
Note: The person calling to report the death is authorized to cancel the policy.
How does a member change their beneficiary?
A written request signed by the primary member or owner is required to add or change a beneficiary.
Change of Beneficiary Form (12377) which is in the policy packet.
When someone is asking for TrioMED Benefits?
Key Benefits (KBA)
Direct Transfer but provide them the external number
Coverage to help you pay out-of-pocket costs after an accident, critical illness or hospitalization.
Plan Enhancer
The first iPhone was released in what year?
2007
Can a member have 2 TrioMed policies?
No, a PRQ must be sent including both PHID'S, and a claim history will be verified prior to the policy being canceled.
How can an Agent remove a Covered Spouse or Dependent Children?
Agents may request the removal of a covered spouse or dependent children by phone or email. For phone requests, either the primary insured or the covered spouse must be on the call. For email requests, the member must be Cc’d, and the email address must match the one listed on the policy.
When someone is looking for Dental PPO Benefits?
Meritain Health claims/benefits
Cash benefits to help you or your loved ones in case of critical illness or loss.
term life critical illness
The iconic “Hollywood” sign originally spelled out what word?
Hollywoodland
Agents cannot cancel the following products:
Allstate Final Expense, Term LIFE or Term LIFE Critical Illness (CI) policy.
If it has been over 10 business days since the application was received and Meritain and KBA have no record of the member, What should you do?
Send an email to AHLegacyRequests@ngic.com,
If someone is needing assistance with their Recuro RX card.
Recuro Health Customer Service:
855-673-2876 or Pharmacy Help Desk:
800-699-3542
provide them the contact information
Plans for all ages and budgets with coverage day one. Plus, options for orthodontics and vision
select dental PPO
How many reindeer does Santa have?
Eight
In the event a member/Agent calls with questions regarding the Intent to Rescind Notice, What are the steps member services follows?
Mailing Address:
Allstate Health Solutions
Correspondence Team
PO Box 2070
Milwaukee, WI 53201-2070
Email: anhallstatecorrespondence@allstate.com
Fax Number: 833-671-3390
When the primary member requests to be removed, a policy split is required. How is this requested?
Complete a processing request with the following information.
Refer to Submitting a Processing Request.
Remove primary, PHID, Primary member's full name, Requestor, Full name of member to be removed, Removal date, Product(s) the primary is being removed from, Reason for removing member
If applicable to the reason for removing, include the following:
Date the member became Active Duty eligible or Date of the member turned 65 or Date of death.
Send To File Room: Do not select
Note the policy.
Employees who are presented with security threats while working with Allstate customers or as an Allstate employee
Contact the Global Security Command Center (GSCC) — 847-402-5400.
Fixed-benefit plans that offer an easy, affordable way to pay for everyday health care.
Allstate Health Access
How old was Queen Elizabeth II when she was crowned the Queen of England?
27