PRESENCE
PURPOSE
CONVERSATION QUALITY
CONVERSATION TIMING
TRUST
200

The point in time where feedback is the most actionable.

What is Point Easy?

200

Finding this at the level of purpose, method, and outcome increases your ability to create aligned action.

What is an intersection?

200

When you are listening to learn, you know you are here on the Conversation Meter.

What is being above 50?

200

Connected leaders are reliable for asking this question about timing.

What is it time for now?

200

This is not about you. It is about the other person commiting to a purpose you both respect. 

What is influence?

400

Fight, flee, freeze, appease are examples of this.

What is a bioreaction?

400

An example of this is "What about that is important to you?"

What is a question to discover purpose?

400

The listening focus in this quadrant is to avoid difficulty.

What is Pretense?

400

The two conversations involved in the Adjust phase of the Cycle of Value.

What are Review and Renew?

400

This is about achieving results through people over whom you have no authority. 

What is lateral leadership?

600

Physical, Cognitive, and Emotional.

What are the three areas of presence?

600

All conversations create ___ or ___. 

What is value or waste?

600

The listening focus in this quadrant is to reveal facts and compare explanations for value.

What is accuracy?

600

This can happen at any point in the Cycle of Value.

What is resistance?

600

A breakdown in trust typically occurs in these three areas.

What are capability, character and communication?

800

All ___ begins with what is present.

What is improvement?

800

This is one of the Axioms of the Intersection.

What is...

All humans have purposes, concerns and circumstances.

When people perceive you are not unaware of or opposed to their purposes, concerns, and circumstances they resist.

When people perceive you are aware of and sensitive to their purposes, concerns, and circumstances they collaborate.

800

When there are unresolved differences in this quadrant, hierarchy wins.

What is Sincerity?

800

This mantra describes how to approach the three conversations in the Cycle of Value.

What is align deeply, act quickly, and adjust often?

800

These are the four steps to influence.

What are Purposes, Facts (and Explanations), Promises, and Requests?

1000

The definition of leadership used in the Make Your Mark programs.

What is authentic, courageous influence that creates value?

1000

These are the 4 elements of a Conversation For Action.

What are: Purpose, Facts (and Explanations), Promises and Requests

1000

This quadrant involves researching where various views intersects for new insights and opportunities for action.

What is Authenticity?

1000

Doing this during a conversation for action ensures that the other person understands your commitment as a leader before they commit to action.

What is stating your promises before your requests?

1000

Particularly in communication breakdowns, these are a common cause of mistrust.

What are failed expectations?