2025 Results
Customer Service
Culture
Great Cards
Fun Facts
100

This salon has the highest customer count growth for 2025. 

What is Midway Commons at 15.3% growth!

100

This is the amount of steps there are in our Customer Connection Brand Delivery.

What are 5 steps: G: Greet

                            R: Review

                            E: Engage

                            A: Ask

                            T: Thank 


100

This is what attracts your tribe

What is your vibe

100

This is the price point for our Great Cards in 2025.

What is $15.99

100

I am afraid of heights.

Who is James Cummings

200

This salon has the highest product % for 2025.

What is Crossroads at 6.5%

200

This is the reason we staff heavier on the weekends

What is that new customers typically come in for the first time.

200

Name 3 ways to show appreciation to a stylist or your team

What is Thank you note, noticing something they did great, positive post on slack, asking for their help, creating fun contests, having pot lucks, following through on promises

200

This is why Great Card Sales are so important

What is guarantees repeat customer business for 2026.

200

All of my dogs growing up were Boxers and had German names

Who is Julie Guthrie

300

This is the amount of customer count records we have had in 2025

What is One....but we have had 22 Sales Records!  

300

This is the stylists #1 job at Great Clips 

What is to get the customer to return for their next visit.

300

Name 3 things that should be included in every salon meeting 

What are Celebration, Education, Good news, Review of the Core Values, information from the home office, salon issues that need addressing


300

This is the amount McGreat wants to hit in Great Card Sales in 2025.

What is $500,000 (also expectable,  half a mil!)

300

I have traveled to 31 out of 50 states.

Who is Kathy Garmany

400

This was the year that McGreat had the highest customer count average. 

What is 2019: 598 customers!

400

This is the number that indicates excellence in NCR%

What is 26% or higher

400

This is something you do as a leader for McGreat that shows your team you do not ask them to do anything you don't do yourself. 

What is lead by example

400

This is the least amount of haircuts that can be put on a Great Card.

What is 3

400

My dad was a drivers ed teacher and I am a HORRIBLE driver. 

Who is Phil Collins

500

This is how many salons we will end the year with in 2025

What is 20...pour one out for Monkey Junction

500

This is the time we stop taking customers

What is whatever time we close that day (M-F 7, Sat 6 and Sun 5 (or 6 in some salons)

500

Fill in the blanks: We ____ hair, ____ people and _____ confidence!

What is Cut, Grow  and Create

500

This is the amount a stylist needs to sell in Great Cards in order to start earning the 5% bonus.

What is $3500

500

My nickname in high school was captain concussion. 

Who is Stacie Johnson