Cultural Competence
Define what a language barrier is
A language barrier is a miscommunicaton between a medical professional and a patient when the two groups do not share the same language
A patient nods while you’re explaining medication instructions in English, but you’re not sure they truly understand. What should you do?
Ask them to explain it back to you
What are three ways language barriers affect health?
(Any 3 of the 4)
1. Worse Health Outcomes
2. Medication Confusion
3. Lower Patient Satisfaction
4. Lower Quality of Care
Name one way healthcare providers can show cultural competence during patient interactions
Asking open-ended questions about the patient’s beliefs or preferences, and being willing to learn from the patient
(Similar answers)
You’re about to perform a procedure, but the interpreter hasn’t arrived yet. The patient’s teenage son offers to translate. What should you do?
Politely decline and wait for a qualified medical interpreter.
How many people have limited English Proficiency in the US?
26.2 million people
Why is cultural competence especially important when treating patients with limited English proficiency?
Cultural/language barriers together can lead to misunderstandings, mistrust, and poor treatment
A patient refuses a certain treatment due to cultural beliefs. What should the healthcare provider do first?
Ask respectful questions to understand the patient’s beliefs and explore alternative treatments that align with both cultural values and medical needs.
What are the 3 ways to contribute?
1. Volunteer as medical interpretor for a clinic or organization
2. Create and Translate Multilingual Health Education Materials
3. Promote translation apps with medical vocabulary for students and clinics