ROLE MODELS
The art of motivating a group of people to act toward achieving a common goal.
What is Leadership?
Poor Communication, Resistance to Technology, Interpersonal Issues, Different Expectations, Diverse Working Styles.
What are Challenges in Multigenerational Workplaces?
Freeing up a manager's time to focus on higher-value activities while also keeping employees engaged with greater autonomy.
What is the benefit of delegation?
A person's principles or standards of behavior, one's judgement of what is important in life.
What are values?
Set the stage by communicating urgency and building a guiding team.
What is the first phase of the eight step change process?
Individuals who have high standards, integrity, take responsibility, and make decisions based on principle rather than short-term success.
What is an Authentic Leader?
A Boss sees your results and gives you extra work. A leaders sees your potential and gives you new opportunities.
What is Leadership vs Management?
The ability to identify and understand your emotions and those others.
What is Emotional Intelligence?
Is it legal? Is it a win-win situation? Would I do the same thing if someone were watching?
What is Ethical Decision Making?
Denial, Resistance, Exploration, Commitment.
What are the steps of an individual's change process?
Influencing, Executing , Strategic Thinking, Relationship Building
What are the Four Domains of Leadership?
Conflict Resolution, Develop Others, Manage Performance
What is Leading People?
What I see: Self Awareness & Social Awareness; What I do: Self Management and Relationship Management
What are the four competencies of EI?
Behavioral (conveying interest),
Cognitive (paying attention),
Emotional (staying calm).
What are the three aspects of active listening?
Used by a company to explain, in simple and concise terms, it's purpose for being.
What is a Mission Statement?
Avoiding becoming engrossed in our work and viewing accomplishments as "just doing our jobs".
What is celebrate your successes?
Strategic Thinking, Fiscal Management, Leading Change
What is Leading Organizations?
Unlocking employees potential to drive high performance.
What is employee engagement?
A discussion between two or more people where stakes are high, opinions vary, and emotions run strong.
What is a crucial conversation?
Consensus, Majority Rule, Consultative, Delegation.
What are group decision-making models?
Setting Boundaries, Practicing Mindfulness, Exercising Regularly, Eating Nutritious Meals, Prioritizing, Rewarding Yourself
What is Self-Care?
Lead by example, give direct and honest feedback, use conflict for growth, remove obstacles, and let your people shine.
What are ways to make you a better leader?
Where employees feel safe to take risks, express themselves freely, and innovate.
What is a high trust workplace?
A model that explains a person's thought process including steps from observation, interpretation, to action.
What is the Ladder of Inference?
Specific, Measurable, Achievable, Relevant, and Time-Bound.
What are the components of SMART Goals?