Marshmallow
What is the study of human behaviour in organizations; aiming to understand, explain, and improve attitudes & behaviours of individuals and groups?
Organizational Behaviour (OB)
Name at least the 3 of the 5 Factor Model of Personality.
Conscientiousness, agreeableness, Neuroticism, Openness to Experience, Extraversion.
What is a set of energetic forces that determine the direction, intensity, and persistence of an employee’s work effort?
Motivation.
Lack of feeling accountable for group outcomes is what kind of motivational loss?
Social loafing.
The three layers of culture are what three things?
Artifacts, Espoused values, and Basic underlying assumptions.
Why are soft skills such as communication and interpersonal skills important according to the lecture?
Future-proof; high employer demand; critical for teamwork, leadership, innovation.
What is the strongest predictor of higher job performance among five traits as outlined by the 5 Factor Model of Personality?
Conscientiousness.
How to map an expectancy theory?
Effort to performance
Performance to reward
Rewards to personal goal
What is it called when conformity is valued above other team priorities?
Groupthink.
Having an open office design is a sign of which layer of organizational culture?
Artifacts.
What is the N of 1 problem in studying OB?
Single personal case not generalizable; ignores failed cases; descriptive ≠ predictive.
Assume your work group has just formed and no one knows each other well. You don't know of any obvious way to behave. What is the strength of the situation? (Hint: Personality is more predictive of behavior in these situations)
Weak.
What are the five words for S.M.A.R.T in goal setting?
Specific, measurable, achievable, relevant, time based.
What kind of belief rejects being humialited for one's ideas, questions, concerns or mistakes?
Psychological safety.
What type of conformity happens when you’re unsure what is right, so you look to others for clues?
Informational conformity.
List the three conditions for causation in OB research.
1 Correlation 2 Temporal antecedence 3 No third variable (confound).
What is the Value-percept theory?
Job satisfaction depends on whether your job supplies things that you value.
Equity theory holds that motivation is a function of what?
Fairness in social exchanges.
What is the belief that we see the world objectively and without bias?
Naive realism.
What strategy best helps fix the common knowledge problem in a group?
Assign a facilitator to ensure everyone has a chance to share ideas.
According to the Marshmallow Challenge section, what factors make teams most successful?
Clear roles + shared stretch goals + open communication + trust & psychological safety + experimentation.
Identify at least 3 of motivating job characteristics that all jobs should have.
Variety, Identity, Significance, Autonomy, Feedback.
What relationship does motivation and organizational commitment have?
Moderate positive relationship.
What is Karl Weick’s quote relating to solutions for conflict?
"Argue as if you are right, and listen as if you are wrong"
What are the potential problems of a strong culture?
Lack of diversity and creativity, pressure to conform, and unwillingness to question shared values.