Motherboards & Processors
Storage & Expansion
Hardware Troubleshooting
Networking & Cabling
Network Troubleshooting & Design
100

A technician upgrades a computer with an LGA processor. Unlike PGA designs, the delicate contact pins are located in this component rather than on the processor itself.

Socket

100

A gaming content creator wants to record an HDMI signal from a console directly onto a computer. This expansion device accepts the external video signal.

Capture Card

100


A computer displays no video and fails POST immediately after new memory is installed. Before replacing components, the technician should ______ the memory modules.

RESEAT

100

A technician finds a legacy Ethernet network using thin coaxial cable, BNC connectors, and terminators at both ends. This Ethernet standard is being used.

10BASE2

100


A business connects multiple LANs and needs to prevent local broadcast traffic from automatically crossing between them. This device is the best choice.

ROUTER

200


A computer repeatedly loses its date and time whenever it is unplugged, even though it boots normally when connected to power. This component is the most likely cause.

CMOS Battery

200

A workstation uses two drives in RAID 0 to maximize performance. One drive fails. Because the array has no redundancy, this happens to the stored data.

LOSS

200

A technician needs to measure the voltage supplied by a power connector while diagnosing an unstable desktop. This instrument is appropriate.

Multimeter

200


A switch forwards Ethernet frames to the correct destination port by examining this hardware address.

MAC

200

A warehouse has several wireless access points. Devices work near each AP but frequently disconnect between coverage areas. This wireless problem is most likely.

WEAK COVERAGE

300


A legacy motherboard separates its chipset into northbridge and southbridge. This chip traditionally manages high-speed communication among the CPU, RAM, and graphics subsystem.

Northbridge

300

A technician installs an expansion card that allows a desktop computer to connect to a wired Ethernet network. This card is a ______.

NIC

300

After installing a dedicated graphics card, the computer boots but the monitor shows no signal. The CPU has no integrated graphics, and the display cable is still connected to the motherboard. The cable should be moved to this component.

GPU

300

A technician needs a copper Ethernet cable that supports 10 Gbps over a full 100-meter channel. This cable category is the best choice.

CAT 6a

300

An enterprise needs a dedicated high-speed network that provides centralized block-storage access to multiple servers. This network type is appropriate.

SAN

400


A computer has an ARM-based processor rather than an x86 processor. ARM is traditionally associated with this instruction-set architecture design philosophy.

RISC

400

A technician wants to improve the fault tolerance of an array by storing calculated recovery information across multiple drives rather than creating identical copies. This recovery information is called ______.

Parity

400


A desktop becomes extremely slow. CPU and RAM usage remain normal, but a mechanical drive shows 100% active time with very low throughput. This component should be investigated first.

HDD

400


A company wants to divide departments into separate logical broadcast domains while using the same managed switch. This feature is required.


VLAN

400


A campus must connect two buildings using a transmission medium that supports long distances and is immune to electromagnetic interference. This cable medium is preferred.

FIBER

500


A replacement CPU physically fits the motherboard socket, but the system fails POST. The CPU is functional. The technician should investigate support from this motherboard component.

CHIPSET

500

A business uses RAID 1. An employee deletes a folder, and the deletion is mirrored to both drives. This independent protection method was missing.

BACKUP

500

A SATA drive disappears after a technician opens the case for cleaning. The drive works in another computer. The technician should first inspect these physical connections.

SATA CABLES

500


A computer can communicate with devices on its own subnet but cannot reach devices on another subnet. Its IP address and subnet mask are correct. This setting should be checked first.

DEFAULT GATEWAY

500


A wireless system uses several antennas to transmit multiple spatial data streams simultaneously, improving throughput. This technology is being used.

MIMO