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Team Troubleshooting
100

This is the type of memory that stores data temporarily while the computer is on.

What is RAM?

100

 This protocol is used to assign IP addresses dynamically to devices on a network.

What is DHCP (Dynamic Host Configuration Protocol)?

100

This is the name of a small physical device that provides multifactor authentication.

What is a Security Token

100

This operating system feature allows users to roll back drivers to a previous version.

What is Device Manager?

100

What is the last step of the Troubleshooting methodology?

Document

200

The primary function of this device is to convert AC power to DC power.

What is the power supply unit (PSU)?

200

This port is commonly used for HTTPS traffic.

What is port 443?

200

The type of malware that demands payment to regain access to files.

What is Ransomware?

200

 The primary boot loader used by Linux systems.

What is GRUB (Grand Unified Bootloader)?

200

A common symptom of this issue is a "No Boot Device Found" error.

What is a disconnected or failed hard drive?

300

This CPU component is responsible for arithmetic and logical calculations.

What is the ALU (Arithmetic Logic Unit)?

300

This network topology uses a single cable to connect all devices.

What is bus topology?

300

This encryption protocol secures wireless networks.

What is WPA2 (Wi-Fi Protected Access 2)?

300

This Windows command-line tool checks and repairs corrupted file systems.

What is CHKDSK?

300

If a display is distorted, this hardware component might need updating.

What is the GPU driver?

400

This interface connects storage devices using a 7-pin data connector.

What is SATA?

400

This type of network spans a single building or campus.

What is a LAN (Local Area Network)?

400

This type of attack involves sending deceptive emails to trick users into revealing information.

What is Phishing?

400

This directory contains system configuration files on a Linux system.

What is /etc?

400

 This tool is used to determine if a power supply is functioning correctly.

What is a multimeter?

500

This type of motherboard slot is used for high-performance graphics cards.

What is PCIe (Peripheral Component Interconnect Express)?

500

This tool is used to test and measure network cable connectivity and signal strength.

What is a cable tester?

500

This security measure prevents unauthorized devices from connecting to a network.

What is MAC address filtering?

500

This type of Windows installation keeps personal files and apps while upgrading the OS.

What is an in-place upgrade?

500

This log in Windows records events and errors to assist in troubleshooting.

What is the Event Viewer?