Mobile Mayhem
What is the official app store for iOS devices?
Apple App Store
Which Windows command displays the IP configuration?
ipconfig
What wearable device should a technician use to prevent ESD?
ESD wrist strap
What type of backup saves all selected files, regardless of changes?
Full Backup)
What policy outlines proper use of company resources?
Acceptable Use Policy - AUP
What term refers to installing Android apps from sources outside the Play Store?
Sideloading
What does the .ps1 file extension indicate?
PowerShell Script
What is the first phase of incident response?
Identification
What Windows feature lets you revert the system to a previous state?
System Restore
What does an SLA define?
Service Level Agreement - expected service standards
What iOS tool helps you locate or wipe a lost iPhone?
Find My iPhone
What command checks and repairs file system errors on Windows drives?
chkdsk
What documentation controls updates and modifications to systems?
Change Management Policy
What kind of backup stores only changes made since the last full backup?
Incremental Backup
What document is used to formally approve system changes before implementation?
Change Request/Change Control Document
What mode allows you to restore an iPhone that's stuck in a boot loop?
Recovery Mode
What is the Linux/macOS command to change file permissions?
chmod
What tool in Windows allows you to view and kill running processes?
Task Manager
What tool can back up an Android phone to a PC?
Android File Transfer or third-party tools
What kind of software restriction might be placed via MDM?
Whitelist or blacklist of apps
Which type of software manages mobile devices remotely and enforces security policies?
Mobile Device Management - MDM
What Linux utility schedules repeating tasks at specific times?
cron
What type of documentation outlines safe handling of sensitive data?
Incident Response Policy
What is the secure way to dispose of a sensitive hard drive?
Shredding or physical destruction
A technician deleted critical data. What policy helps prevent this again?
Change Management Policy