Module 11 Complex world of IT Pros.
Module 12 Installing Windows
Module 12 Installing Windows
What is the minimum RAM requirement for a 32-bit OS in Windows 10?
What is:
1 GB
In the Settings app in Windows 10/11, under which group can you run an update for Windows?
What is:
Update & Security
When you started your new job, your training included reading through the company intranet website AUP pages. This morning you see a coworker violating a policy. You ask whether they are aware that they are violating the policy, and they respond that they are aware. What is your next step?
What is:
Tell your manager about the situation.
What Windows tool is used to reset the password for a user's Windows account?
What is:
Network Places Wizard (netplwiz.exe)
A scanner connected to your Mac is giving you problems, and you suspect corrupted device drivers. What should you do first?
What is:
Update macOS.
When making an on-site call, what should you do before making any changes to software or before taking the case cover off a computer?
What is:
Backup date (and check warranty).
What Event Viewer log do you search to find errors and warnings?
What is:
Administrative Events log
Definition describing a virus?
What is:
A program that can replicate by attaching itself to another program
George is concerned that when his children use the family computer at home, they might seek out or be exposed to content on the Internet that they are not mature enough to handle. He asks you if there is any way to block certain types of content that is inappropriate for children. What is your best advice to George?
What is:
Set up content filtering using a blacklist.
Daniel is currently working on a project for their presentation tomorrow. She is looking for some previously created files to include in the presentation. Unfortunately, Daniel is unable to remember where the files were saved and stored. What can be used to search for the missing files?
What is:
Spotlight
After setting up a dual-boot installation with Windows 8.1 and Windows 10, how do you boot the system into Windows 8.1?
**DAILY DOUBLE**
What is:
Start the system and select the OS in the boot loader menu.
While verifying Windows settings, you discover defragmenting is turned off for the hard drive. What do you do next?
What is:
Check the type of hard drive installed.
Your Windows system boots to a blue screen stop error and no Start screen or desktop. What do you do first?
What is:
Use the web to research the stop error messages and numbers.
Android apps are contained in an Android package kit, which has what file extension?
What is:
.apk
Which app manages multiple desktop screens in macOS?
What is:
Mission Control
Your manager asks you to set up an environment for user training on the payroll system. What is included in this environment?
What is A Sandbox
What is Dummy Data
Jack needs to email two documents to a friend, but the files are so large his email server bounced them back as undeliverable. What is your advice?
What is:
Tell Jack to put the two documents in a compressed folder and email the folder.
You have used Disk Management to verify that a laptop has a recovery partition, but when you do a Windows reset, you don't see the option to restore preinstalled apps. What is the most likely problem?
What is:
The laptop factory state uses an OS other than Windows 10.
Maggie's customer is having an issue with a wireless connection. Maggie is on the phone with the customer and wants to know if they are receiving an IP address and a DNS address from the DHCP server. Maggie also would like to know the MAC address of the wireless NIC card so she can check for MAC filtering on the router. What command in Windows should Maggie tell her customer to use at Microsoft's command prompt?
What is:
ipconfig /all
You work at an IT help desk and have been asked to set up 25 new user accounts in Active Directory. Your manager tells you to save time by using a PowerShell script that's available on network share. You look at several script files names CreateNewUsers that are stored on the drive. Which one is likely to be the one you want?
**DAILY DOUBLE**
What is:
The file with a .ps1 file extension
You have 32-bit Windows 8.1 installed on your computer, and you purchase a license for Windows 10 Pro. You want to install Windows 10 using the 64-bit architecture. In which way can you install Windows 10?
What is:
You can perform a clean install but not an upgrade.
You are having difficulty uninstalling freeware a user accidentally installed while surfing the web. You look online and see the software is designed to work in an x86-based version of Windows. In which folder should you expect to find the program files for the software?
What is:
It depends on the version of Windows installed.
As a computer starts up, you see an error message about the HAL. At what point in startup does this error occur?
**DAILY DOUBLE**
What is:
When Windows attempts to launch critical device drivers
When setting up OUs in a new domain, why might it be useful to put all computers in one OU and all users in another?
What is:
Policies generally apply to either computers or users
You are helping your friend troubleshoot a problem with their Linux server. You enter a common Linux command and discover it doesn't work exactly as you expected. What might be the problem, and what do you do next?
What is:
The Linux shell is not the one you expected; use the echo $0 command.