Mobile Devices
Networking
Hardware
Virtualization
Troubleshooting
100

This is the most common battery type used in modern mobile devices.

What is Lithium-ion?

100

This routes traffic outside the local network.

What is the default gateway?

100

This component converts AC power to DC in a desktop PC.

What is the Power Supply Unit (PSU)?

100

 IaaS stands for (blank) cloud computing?
Infrastructure as a Service

What is Infrastructure as a Service?

100

This terms refers to a proprietary crash screen.

What is the BSOD (Blue Screen of Death)?

200

This uniquely identifies the device on the cellular network.

What is the IMEI number?

200

This command can be used in Windows to test network connectivity.

What is ping?

200

This printing process uses toner.

What is a laser printer?

200

These are the four types of clouds.

What are public, private, hybrid, or community?

200

Changing this setting disables GPS, Bluetooth, and Wi-Fi simultaneously.

What is Airplane Mode?

300

This type of connector is commonly used for iPhone charging.

What is a Lightning connector?

300

These are two types of wireless security encryption methods.

What are WPA2 and WPA3?

300

This connector type is used for internal hard drives.  

What is SATA?

300

The benefits of this type of storage are: accessible anywhere, backup and redundancy.

What is cloud storage?

300

This is the first troubleshooting step if a printer isn’t responding.

What is check power/cable?

400

This component allows screen rotation based on orientation.

What is a gyroscope?

400

100 meters (328 feet) is the max distance for this type of cable.

What is Cat 6 Ethernet cable?

400

This port is typically used for monitors.

What is HDMI?

400

This controls access to other virtual machines on the same system as well as access to the physical NIC.

What is the virtual NIC?

400

This tool helps identify cable wiring issues.

What is cable tester?

500

This is a service that allows administrators to control corporate software on mobile devices, including updating and wiping apps.

What is MAM (Mobile Application Management)?

500

This device is used to assign IP addresses to devices.

What is a DHCP server?

500

This storage type mirrors data for redundancy.

What is RAID 1?

500
This is the key piece of hardware for virtualization.

What is the hypervisor?

500

Overheating and shutting down, no image on the screen, dead pixels, artifacts or display burn-­ in; and incorrect color display are common symptoms of this.

What are video display and projector issues?