Applications/Timelines
Properties
Staff
Acronyms
Daily Tasks/Documents
100

Items without tenants names, pay dates

What are incomplete verifications?

100

Unable to locate an existing property, this is required

What is PM contact information listed in the notes section?

100

Currently full staffed the Dream Team has this many wonderful personalities

What is 8?

100

When reviewing an application, you come across the abbreviation TT/PM

What is tenant and property manager?

100

T/F - the summons is the same as a court filing

What is false?

200

The amount of time in the appeal window

What is 10 days?

200

Looking for an existing property in HDS, here's where you'd find it

What are the ORG and PROPERTY tabs?

200

Born and bred outside the Land of 10,000 Lakes these team members came to us from somewhere other than Minnesota

Who are Frema, Lakesia, Leslie, and Jasmine?

200

Seen in notes as TWN/WN/W# this software helps processors review wages.

What is the Work Number?

200

What site would a team member use to find the court filing?

What is MCRO?

Extra Points for Minnesota Court Records Online

300

Application processing period

What is 5 days?

On average the dream team approves an urgent app within the same day

300

To be considered an acceptable ledger it must include

What is tenant's name and address, company name and itemized charges (going back at least four months prior to filing)?

300

Working with the RentHelp Hennepin program since 2020, these members has been working in the department the longest.

Who is Leslie and Kris?

300

Processors often reach out to this individual for court documents and settlement questions.

What is the ATTY? Attorney

300

When no income is reported, processors check all of the following.

What is maxis, the Work Number and Unemployment?

400

The amount of days in the income lookback period

What is 30 days?

400

When a property is "homesteaded", this is required. 

What is proof of a completed "non-homestead" form submitted to the county accessor's office?

400

The amount of canine companions shared across the Processing team.

What is 8?

400

Processors generate these after an application is in the funding approved status. 

What is the LOG/GL? Letter of Guarantee or Guarantee Letter

400

The first step a processor takes on an application.

What is check for duplicates?

500
An app is in "Pending PM Acceptance" for how long before being flagged as URGENT

What is two days?

500

"PM Test" is used only in these situations

When the property is not yet registered?

500

Between the eight of them, this many countries have been visited

What is 24?

500

You come across the following: UI/UC

What is unemployment?

500

The list of people that MUST be included on the application

Who are all members 18+ listed on the lease and court filing?