A NEWS ORGANIZATION
This department is responsible for handling money, budgets, and salaries.
Finance
The process of attracting and hiring new employees.
Recruitment
The complete system for producing and delivering a product, from raw materials to customer.
Supply Chain
A complicated official system that has a lot of rules and processes.
Bureaucracy
You should always include this at the top of an email to tell the reader the topic.
Subject Line
This department takes care of hiring, training, and employee wellbeing.
Human Resources
When a business sends a document asking for payment.
Invoicing
The cost a company sets for a product or service.
Pricing
Organized the control of an organization so that everything is done or decided in one place.
Centralized
This phrase is a polite way to end a business email.
Yours sincerely/ Kind regards/ Regards/ Sincerely/ Yours
This department promotes the company and creates advertisements.
Marketing
The money moving in and out of a business.
Cash Flow
A set of rules and practices to prevent accidents or illness in the workplace.
Health and Safety
A system of organization in which people are divided into levels of importance.
Hierarchy
This is how you begin a formal email to someone you don’t know personally.
Dear Mr, Ms, Dr ...
This department manages the day-to-day activities of the company.
Operations
The support a company gives to people who buy or use its products or services.
Customer Service
The process of making a product in a factory or production facility.
Manufacturing
Moved parts of an organization, etc. from a central place to several different smaller ones.
Decentralized
A casual and friendly opening for an informal email to a coworker.
Hi / Hello/ Good Morning
This department is in charge of making the company's products.
Production
The way a company wants the public to view its products or services.
Brand Image
What is the difference between being efficient and being effective?
Efficient: Using the least resources (time, effort, money) to get something done. FOCUSES ON HOW YOU DO IT)
Effective: Achieving the right goal, even if it's not the fastest or cheapest route. (FOCUSES ON THE OUTCOME = RESULTS)
New, different and better than before.
Innovative
The part of the email where you clearly ask for what you need or want.
The body / main paragraph
This department works with customers to sell the company’s products.
Sales
What is a tall organization?
Many levels of hierarchy, lots of layers of managements between the top and the bottom.
What is a Flat Organization?
Fewer levels of hierarchy, fewer managers and bigger teams for each manager to lead.
A move to a more important job in a company or organization.
Promotion
The part of the email where you thank the reader or show appreciation.
The closing / Final Paragraph