Pie Policy System
What is PPS
Pie Policy System
What is an Online Account?
Policy Management System.
What is the Partner Portal?
Home for client submission management.
Is it possible for an interested insured individual to obtain a quote online through the website?
Yes, by selecting "get a quote".
How many teams does the Customer Service Department have?
What is class code 8810
Clerical Office Employees
True/False - Can the insured access their payment schedule through the online account?
True
What is the objective of the Partner Portal?
To build engagement and drive more submissions/binds amongst partners by showing key partner portal functionality.
Is it possible for an insured individual to establish their online account through our website? If so, what are the steps involved, or if not, what are the limitations?
Certainly, the insured individual can set up their account by following these steps:
How many tiers exist within each team?
Three tiers for each team.
How many states have been launched for PPS?
39 states
True/False - Can the insured produce their own COIs?
True
Can our partners download policy documents from their portal?
No, at this time, policy documents are not available through the portal.
List three self-service resources available on Pie's website.
- Document Library
- Online Account
- Learning Center (WC 101, claims, and audit).
Which team and scope are responsible for handling Broker of Record change requests?
Tier three
What are the five steps to resetting an agent's password?
1) Log into PPS
2) Go to the "Agency Roster" tab
3) Seach for the name of the agency
4) Once found, click on accounts.
5) Reset password!
True/False - Can the insured access the Audit Intake Questionnaire through their online account?
True
Can our partners receive live staging updates for a submission?
Yes, our partners have live staging updates for all submitted businesses.
When did Pie's brand new website go live and in production?
November 20th, 2023
Which tier handles unclaimed check issuance tasks?
Billing Tier Two