Mikes Way
The correct way to bag any sub
What is
A Sub Above facing up.
When should we change gloves?
What is: before coming out the bathroom, touching money, handling raw meat, switching station. Anytime you think you do!
Wrapping
20 seconds
properly wrapped
bagged/labeled
What be done before leaving the shift?
What is: Checklists/Stations, Prep For next shift, Check with manager/shift leads to make sure no other tasks need to be done.
Your leaders of the shift
What is Jenna, Dante and Samaria!!!
In order list items in bag correctly
(all products in store)
What is
-Napkins, Drinks, Subs, Chips, Cookies, Brownies, Utensils
Finish the phrase:
Got time to lean
What is:
Got to time to clean
In house
Each individual customer 3 min tops.
Breaking down back line includes
What is: Breaking down ice, moving slicer, counters, back splash, cabinets.
The chain of command
What is: Victoria, Jenna, Dante, Samaria
3 phases of tomatoes
What is:
Pink, Red, Ready
Slicer should NEVER
What is
Move from slicer
Have someone move from line to write ticket
Not ask for frontline assistance
Fully Complete online Order
3 minutes
Before leaving the slicer, we should
What is: Close the slicer blade/turn off. Wipe slicers clean for next customer. Check-out lines to make sure team doesn't need you. Check your meat case, restock if needed. Be available for next customer.
The procedure of calling out
What is: with emergent reasoning, doctors note, finding your own coverage contacting Victoria & Tiona
the symbol we use to gauge our onions on sub
What is: Olympic Rings
Why do we greet customers?
What is: First impression, warm welcome, alert other team members to stop & help.
Grill
R 17
1MIN 20SEC
Closing Lobby includes:
What is: Chips, Soda station, Pepsi cooler, Floors/ floors matts, Sneeze guards, Bathrooms.
The 3 times frames where production levels should be checked
What is: 12pm, 2pm & 4pm
Without this we are not successful.
What is: Teamwork, Communication
Finish the phase
First IN
What is: First OUT
G 13 Challenge
one slicer of choice 2:00
slice
sprinkle
wrap
bag
How often should we change sanitizer bucket?
What kind of water should be used?
What is: every 4 hours
What is: warm water
Managers, and Shift Leads Priority :
What is: Stay on top of prep levels, stay on top of employees, ensure order accuracy, ensure customer satisfaction.