ITEL Report
Xactimate
Generic Q's
100
How can you request ITEL from ECS
What is Task Assistant + ACH
100

What do you do when Truline prompt appears at completion of Xactimate SFE?

Go to Parameters tab and Update Closing Statement.

100

When can you offer Select Services to Customers?

What is at the time of the QFC and prior to payment submission

200

How can you request ITEL from Seek Now?

What is My Files + ITEL Files.

200

If the statement is updated for Truline what is needed to bypass the completion of SFE

Go to the Estimate tab and complete Third Party request.

200

Who answers phones all day long at SF?

QA Claims

300
What policy language allows for similar construction?

What is LSP - A1 and LSP - B1.

300
The estimate does not show in ECS Documents.

What is complete? 

300

Can you contact QA Claims?

No, they are independent adjusters and can only receive inbound calls for SF.

400

Where can we find similar construction information for the policy?

What is Forms and Endorsements?

400

How do I find my Eagle View report it did not appear after ordering?

What is XA + Documents.

400

SS is not responding in a timely manner how should I proceed?

What is email home.fire-repairprogram.270o06@statefarm.com.

500

How do I request documents from this location?

What is assign tasks.

500

When using AI as a resource to assist customers what is SF's footprint in the community?

What is cut waste by 90% and reduce CHG emissions by 35%.