"Policy Power Plays"
Why would someone choose a term policy?
They chose term policy if they only need a coverage for a certain period of time that has a fixed premium on the selected term.
What happens when the policy reaches the end of the term period?
It will expire or if they continue to pay it or renews the premium may increase if they don't convert
How long does it take to do a conversion?
30 BD
If these are convertible what can they convert to? What type of policy?
WL/UL
What are the phone numbers for the fixed lines that callers would use to call us?
844-768-6777
Who would use the commission statement tab?
Active LBL Agent
What non-forfeiture options do we have for Whole Life Policies?
Reduced paid up APL and extended term
Do the premiums on whole life policies change?
No, it has Guaranteed Level Premium
A one-time payment made at the start of the policy to fully fund it.
Single Premium
What are the phone numbers for the variable lines that callers would use to call us?
844-768-6780
A life insurance policy owned by a bank on the lives of key employees, used to fund employee benefits and improve financial performance.
BOLI (Bank-Owned Life Insurance)
An insured is calling to verify policy information. What do they have to verified
They Cannot be verified
Can we run illustrations on whole life policies?
Illustrations can only be ran to convert into whole life. Once the WL policy is active we can't run an illustration.
What age the policy either matures or expires for Legacy Secure UL
None, COI waived at 100
What tool can you use to provide processing time frames?
Worktype Matrix
If an agent calls and is disabled on the website what types of information can we use to search for their account?
Active Agent Id #, webUserID and Email
On Agent Worktypes what is the only thing we can do for agent as CSR
AGTADD - Agent Address Change
What to verify if Policy Owner - Company is calling
Policy Number, Owner DOB, Owner SSN, Password (If Applicable)
what is the Grace period for Investor Select
61 days
What is the worktype code for Owner Change
OWNCHG
Also called “second-to-die” insurance; covers two people under one policy.
Survivorship Life Insurance
What information will we never provide on the website?
The website does not or is not intended to provide financial,insurance,legal,accounting or tax advise Also won't give bene info
In what instance would we advise a caller to us the product performance and rates tab on the website?
Interest Rates, Current dividends, variable fund performance or allocation
What is the Minimum FA on Estate Executor
$250,000
What is the PO Box address of Lincoln Benefit Life
Lincoln Benefit Life P.O. Box 4323, Clinton, IA 52733-4323