Section 6
Section 7
Section 8
Section 9
Section 10
100

the act of selling state-owned and controlled businesses to investors in the private sector

What is privatisation?

100

removal of one more more levels of hierarchy from an organisational structure

What is delayering?

100

A plan of action giving details of how a business intends to achieve its marketing objectives.

What is a marketing strategy?

100

Producing output at the highest ratio of output to input

What is efficiency?

100

When a business is valued at or bought for more than the balance sheet value of its assets

What is goodwill?

200

When a business accepts its legal and moral obligations to all stakeholders, not just investors

What is CSR?

200

A measure of the rate of workforce absence as a proportion of the employee total

What is absenteeism?

200

The price level at which demand is equal to supply.

What is equilibrium price?

200

The use of computer software to control machine tools and equipment in manufacturing products

What is CAM?

200

(original cost of asset - expected residual value) / expected useful life of asset (years)

What is the formula for straight-line depreciation?

300

The total value of goods and services produced within a countries borders in one year

What is GDP?

300

An employment contract that does not guarantee a minimum number of hours per week, but the worker is expected to be available when called.

What is a zero-hours contract?

300

Paid for communication to inform and persuade customers, using media such as TV, newspapers and cinema

What is advertising?

300

Flow production split into self-contained groups that are responsible for a complete unit of work

What is cell production?

300

(dividend per share / market share price) x 100

What is the formula for dividend yield?

400

Foreign buyers of domestic goods, foreign tourists, foreign investors buying the currency to take advantage of higher interest rates 

What are factors influencing the demand for a currency?

400

The ability to understand one's own emotions, and those of others, to achieve better business performance

What is emotional intelligence?

400

A long-range qualitative forecasting technique that obtains forecasts from a panel of experts

What is the Delphi method?

400

Site costs, labour costs, transport costs and potential revenue

What are quantitative actors influencing location?

400

(average annual profit / average investment) x 100

What is the formula for ARR?

500

person, power, task, role

What are (4) types of corporate culture?

500

An organisation structure that creates project teams that cut across traditional functional departments

What is a matrix structure?

500

% change in demand for the product / % change in promotional spending

What is the formula for promotional elasticity of demand?

500

EST (next activity) - duration - EST (this activity)

What is free float (how is free float calculated)?

500

The amount for which the inventory can be sold minus the cost of selling it

What is the net realisable value?